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Senior SAP AMS Support Consultant (SAP PP & SAP MM)

Role overview

Qualifications

  • Strong knowledge and understanding of SAP MM
  • Strong knowledge and understanding of SAP PP
  • Experience in customer-facing roles
  • Familiarity with ITIL methodology

Responsibilities

  • Manage and deliver day-to-day client requirements
  • Handle Service Requests, Incident Resolution, and Problem Management
  • Lead complex changes and contribute to project delivery
  • Support the development of less-experienced team members

Key facts

Hard skills

Other skills

  • Customer Service
  • Coaching
  • Mentorship

About the company

The Config Team Ltd logo

The Config Team Ltd

  • IT Services & Consulting
  • 51–200
We specialise in the design, development and implementation of innovative SAP Supply Chain solutions that deliver an integrated end-to-end supply chain process. We only focus on the SAP Supply Chain, meaning our customers benefit from extensive specialised knowledge, experience and innovation. The leader in our field, we have been implementing SAP Supply Chain solutions for more than 25 years, for global brands across a diverse range of industries. We adopt a collaborative approach to everything we do, working together with our customers to implement solutions that deliver tangible business benefits. Our collective knowledge and experience of the SAP Supply Chain is unrivalled, which has led to us retaining many long-standing customers that trust us with their SAP Supply Chain solutions year after year.

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Job description

Job title: Senior SAP AMS Support Consultant (SAP PP & SAP MM)

Employment: Permanent

Location: UK based

Salary: Excellent basic salary

Benefits: 24 days holiday, paid birthday day off, paid volunteer day, holiday buy & sell, Bupa private healthcare, 5% employer matched pension contribution, life insurance 4x annual salary, electric car lease scheme, funded social events, investment in personal development, you chose the charity we make the financial contribution, CSR initiatives, and much more!

The Company

At The Config Team, we’re not a typical corporate consultancy, and we’re not a generic SAP/IT Consultancy. We are experts in SAP supply chain, and we do it exceptionally well. With 30+ years of experience and our own suite of products (like PreBilt™ for EWM), we help global brands create smarter, faster, more resilient supply chains.

Each project we deliver is different from the next. We can offer an environment that brings a variety of projects at the forefront of modern supply chain solutions.

What You’ll Do

To delight our customers by exceeding their expectations in all aspects of support and service. The Config Team is an experienced and trusted SAP AMS partner.

This is a senior, customer-facing role with responsibility for managing and delivering day-to-day client requirements, including Service Requests, Incident Resolution and Problem Management, in line with ITIL methodology and Service Level Agreements.

The successful candidate will also lead complex changes, contribute to project delivery, resolve challenging issues and improve SAP-related processes.

As a subject-matter expert, the Senior AMS Consultant will work closely with customers and colleagues across our delivery teams. The role also includes supporting the development of less-experienced team members through coaching, mentoring and knowledge sharing.

To ensure the above is fully achievable for our clients you will need to have a strong knowledge and understanding of SAP MM, and SAP PP.

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