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Manager, Supply & Logistics

Role overview

Qualifications

  • Bachelor's Degree in Supply Chain, Business, Engineering or Operations
  • 5+ years of experience in Supply Chain, Procurement or Order Management
  • 3+ years of experience in Logistics Outbound processes

Responsibilities

  • Understand operational processes at the RDCs and FDCs to be incorporated into a new Warehouse Management System (WMS) design
  • Lead the training strategy and course curriculum design
  • Oversee the development of SOPs, QRGs, training content, training environment and anything else needed to ensure maximum retention of the WMS processes and functionality
  • Develop training metrics to understand if training is on schedule to plan, all tasks completed and if training was successful in decreasing errors/issues during Go Lives and Hypercares

Key facts

Hard skills

Other skills

  • Communication
  • Collaboration
  • Leadership

About the company

Whirlpool Corporation logo

Whirlpool Corporation

  • Electronic Components & Equipment
  • XLarge
  • 10,001+
Life at home has been at the heart of our business for 111 years - it is why we exist and why we are passionate about what we do. Beginning with our founders to the everyday actions of our people, our values have always kept us grounded -- Integrity, Respect, Inclusion & Diversity, One Whirlpool, Spirit of Winning. What we do at Whirlpool Corporation matters because consumers trust our brands. We never take that for granted and we work every day to earn that trust as we are committed to being the best kitchen and laundry company, in constant pursuit of improving life at home. ABOUT WHIRLPOOL CORPORATION Whirlpool Corporation (NYSE: WHR) is committed to being the best global kitchen and laundry company, in constant pursuit of improving life at home. In an increasingly digital world, the company is driving purposeful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit, Yummly and InSinkErator. In 2022, the company reported approximately $20 billion in annual sales, 61,000 employees and 56 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

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Job description

 

Requisition ID: 73686 

About Whirlpool Corporation

Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant
pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen
and laundry appliances, the company is driving meaningful innovation to meet the evolving
needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid,
JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reported
approximately $16 billion in annual net sales - close to 90% of which were in the Americas -
41,000 employees, and 35 manufacturing and technology research centers. Additional
information about the company can be found at  WhirlpoolCorp.com. 

This role in summary

Whirlpool is currently seeking qualified candidates for a Supply Chain Manager opening to join our Supply Chain organization.  This position is preferred to be located in Benton Harbor, MI but will consider a remote position.


This team is responsible for implementing Warehouse Management System solutions along with maintaining and improving existing warehouse systems by working through business and system issues and driving enhancements across the Supply Chain organization.

Your responsibilities will include

In this role you will be responsible for understanding operational processes at the RDCs and FDCs to be incorporated into a new Warehouse Management System (WMS) design. Additionally: 

  • Lead the training strategy and course curriculum design

  • Lead a team through a Go Live and Hypercare

  • Oversee the development of SOPs, QRGs, training content, training environment and anything else needed to ensure maximum retention of the WMS processes and functionality

  • Coordinate and deconflict training plans for Go Lives which includes but not limited to Basics of Infios, Train the Trainer, End User and Remedial

  • Develop training metrics to understand if training is on schedule to plan, all tasks completed and if training was successful in decreasing errors/issues during Go Lives and Hypercares

  • Learn relevant system configuration processes

  • Assist in testing

  • Assist in the system design and blueprint phase

Minimum requirements

  • Bachelor's Degree in Supply Chain, Business, Engineering or Operations 

  • 5+ years of experience in Supply Chain, Procurement or Order Management 

  • 3+ years of experience in Logistics Outbound processes

Preferred skills and experiences

  • Interpersonal skills: Strong collaboration and communication abilities to effectively engage with cross-functional teams and stakeholders
  • Technical/Product Knowledge: SAP.  WMS experience is a differential

  • Design Thinking experience

  • Experience with IT interface, integration, system design or system maintenance

  • Communication, leadership, organization, project management and change management skills

  • Manage through or escalate issues, taking accountability

What we offer

Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).

Additional information

Whirlpool’s Ways of Working

Our goal is to provide an environment that helps you bring your best to Whirlpool every day.  We offer flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including:

  • Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. 

  • Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.

  • Sabbatical - Four weeks paid leave after every five years of service.

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

 

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