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Onboarding Specialist

Role overview

Qualifications

  • Associate's degree or equivalent experience and education
  • 1+ years of recent experience in a high-volume scheduling administrative position or similar human resources experience
  • Critical thinking, problem-solving, time management, organizational skills, accountability/ownership, and effective communication skills
  • Knowledgeable of HR and payroll processes

Responsibilities

  • Managing the full onboarding lifecycle from offer acceptance through Day 1 readiness
  • Coordinating and tracking all pre-employment requirements
  • Serving as a primary point of contact for new hires, hiring managers, and internal teams
  • Monitoring onboarding progress and proactively resolving barriers to ensure a smooth start

Key facts

Hard skills

Other skills

  • Scheduling
  • Microsoft Office
  • Critical Thinking
  • Problem Solving
  • Time Management
  • Organizational Skills
  • Accountability
  • Communication
  • Social Skills
  • Customer Service
  • Multitasking

About the company

MedStar Health logo

MedStar Health

  • Hospitals & Health Systems
  • XLarge
  • 10,001+
MedStar Health is a not-for-profit health system dedicated to caring for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. MedStar’s 30,000 associates, 6,000 affiliated physicians, 10 hospitals, ambulatory care and urgent care centers, and the MedStar Health Research Institute are recognized regionally and nationally for excellence in medical care. As the medical education and clinical partner of Georgetown University, MedStar trains more than 1,100 medical residents annually. MedStar Health’s patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service.

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Job description

About this Job:

Summary of Position:

At MedStar Health, our people are the heart of everything we do—and every great journey starts with a seamless first day. As an Onboarding Specialist, you’ll play a critical role in shaping the new hire experience, ensuring every associate feels welcomed, prepared, and set up for success from the moment they accept their offer through Day 1 orientation.

If you thrive in a fast-paced, people-centered environment and enjoy balancing details with meaningful human interaction, this is an opportunity to make a direct impact across our organization.

Primary Duties and Responsibilities:

You’ll serve as a key partner in delivering a best-in-class onboarding experience by:

  • Managing the full onboarding lifecycle from offer acceptance through Day 1 readiness
  • Coordinating and tracking all pre-employment requirements (I-9, background checks, health screenings, licensure, and more)
  • Serving as a primary point of contact for new hires, hiring managers, and internal teams
  • Ensuring timely and accurate completion of onboarding documentation and HRIS records
  • Monitoring onboarding progress and proactively resolving barriers to ensure a smooth start
  • Collaborating with cross-functional partners including HR, Talent Acquisition, Occupational Health, and leadership
  • Supporting reporting, process improvements, and onboarding best practices

Minimal Qualifications:

  • Associate's degree or (equivalent combination of relevant experience and education) is required.
  • 1+ years of recent experience in a high-volume scheduling administrative position or similar human resources experience, required.

Knowledge Skills and Abilities

  • Critical thinking problem-solving time management organizational skills accountability/ownership and effective communication skills.
  • Ability to adhere to detail accuracy and thoroughness.
  • Strong interpersonal and customer service skills for effective communication with new hires/transferring associates.
  • Ability to effectively multi-task and work under strict deadlines.
  • Knowledgeable of HR and payroll processes helpful.
  • Proficient in MS Office applications including Outlook Word and Excel.
This position has a hiring range of : USD $23.65 - USD $42.03 /Hr.

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