Field Service Coordinator

Full time - Remote

Work Hours 7:00-4:00 PST

Job Summary

Praetorian Power is seeking a highly organized and dependable Field Service Coordinator to coordinate & schedule field personnel, customer requirements, equipment, and service activities. This position serves as a central point of communication between field teams, customers, project management, and internal operations to ensure manpower and resources are scheduled efficiently.

The ideal candidate is comfortable working in a fast-paced environment, managing multiple priorities simultaneously, and adjusting schedules as project needs change. Strong communication, organization, and problem-solving skills are essential.

This position is responsible for maintaining field technician schedules, processing approved scheduling changes, and ensuring information is entered accurately and promptly in Salesforce Field Service and related tracking systems. The coordinator will communicate regularly with Field Service Managers to support workforce planning, resource visibility, and consistent scheduling practices.

Essential Duties & Responsibilities

· Develop, maintain, and communicate daily and weekly schedules for field personnel.

· Coordinate technician and field personnel assignments based on project requirements, availability, location, and scheduling priorities.

· Coordinate required equipment, tools, materials, and other resources for scheduled field activities.

· Serve as a primary point of coordination between field personnel, customers, project managers, and internal operations.

· Monitor field schedules and make adjustments as priorities, customer requirements, or site conditions change.

· Communicate schedule changes, manpower needs, delays, and conflicts to appropriate team members.

· Respond to customer scheduling and service requests in a timely and professional manner.

· Assist management with workforce planning and upcoming project requirements.

· Maintain accurate scheduling records, equipment information, and field-service documentation.

· Track technician availability, job assignments, and upcoming workload.

· Support preparation of weekly activity, project status, and scheduling reports.

· Assist with coordinating travel and site assignments for field personnel when required.

· Help identify scheduling conflicts or resource constraints and work with management to develop solutions.

· Maintain clear communication with field teams to ensure personnel understand assignments, reporting locations, and scheduling expectations.

· Perform additional administrative and operational duties as assigned.