Job description

Our client is seeking a detail-oriented and experienced Commercial Casualty Claims Specialist to join their Pennsylvania team. This person will be responsible for investigating, evaluating, negotiating, and resolving commercial auto claims efficiently and effectively. This role requires a strong understanding of insurance policies, liability assessment, and damage evaluation specific to commercial vehicles. The ideal candidate has a strong background in liability investigations, solid communication skills, and the ability to work independently. Responsibilities include:

Handle a caseload of commercial auto claims from start to finish, including property damage and bodily injury
Investigate loss details through phone calls, written communication, and direct contact with insureds, claimants, witnesses, and attorneys
Determine liability through the review of police reports, statements, and scene documentation
Assess damages and negotiate settlements in accordance with company guidelines and applicable laws
Identify and refer suspected fraud for further investigation
Document claim files thoroughly and accurately throughout the claims lifecycle
Maintain accurate documentation and claim files in compliance with company and regulatory standards
Provide exceptional customer service throughout the claims process.
Maintain a thorough knowledge of state and federal regulations affecting auto claims.

Requirements:

3+ years of experience handling commercial auto claims, including bodily injury exposure
Ability obtain Adjusters License
Excellent written and verbal communication skills
Ability to analyze coverage and assess exposure effectively
Proficiency in using claims management systems

Salary/Benefits:

$70,000 to $95,000+ annual base salary, based on experience, plus annual bonus
Benefits package, including health, dental, and vision insurance
Generous PTO and paid holidays
Competitive 401(k) with employer matching contributions
Opportunity for growth and advancement
Flexible work options

Commercial Casualty Claims Specialist | Remote

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