Sr. Product Manager- Controls Service Agreements

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Learn about our benefits designed for you to Thrive at work and at home. 

We boldly go.

Where is the work:

Job Summary:

The Sr. Product Manager – Controls Service Agreements will be the leader of our controls service agreement products, projects, and initiatives to support Service Agreement growth and standardization for Trane Commercial HVAC in the Americas. The role will be fully responsible and accountable for meeting or exceeding Trane’s revenue growth targets, maintaining our growing market share and expanding margin.

Seeking a high-energy, results driven professional who understands Trane’s Service business and is capable of articulating a strategic vision and executing that vision to deliver business results. This person should have excellent communication and executive presence and be seeking a highly visible opportunity to grow and develop toward a senior product leader position, a portfolio leader position, or other general management roles.

What you will do:

• Manage tradeoffs between short- and long-term product performance as measured in revenue, margin, and market share, while demonstrating a strong desire to be held accountable for business results.
• Actively manage the day-to-day needs of controls services offerings, with particular focus on identifying and delivering profitable growth opportunities, bringing a self-motivated, high-energy approach to problem solving and execution.
• Support regular industry, market, and competitor analyses, including detailed segmentations of end consumers and customers.
• Develop and execute the product plan for connected controls / BAS services, ensuring that the positioning, pricing, cost, margins, and customer value proposition support the overall building services strategy, while crafting and articulating a clear future vision for the business.
• Initiate and support business cases for New Product Development (NPD) activities with clear line of sight on incremental revenue, expanded margin, and direct/indirect business impacts and dependencies.
• Collaborate with other service, controls, digital, and equipment product managers to ensure strategy supports broader system initiatives and ensures smooth integration with the overall strategy for Trane, serving as a highly effective team player who builds commitment, engagement, and ownership across cross-functional teams.
• Collaborate with market research teams to understand customer needs and define the customer requirements and associated systems to support product lines.
• Review and approve or reject adjustments to offer structure, pricing, policies, or service features to better meet customer needs and expectations, based on regular product and service line reviews. Ensure pricing changes to all existing offerings to cover inflation, market trends, competitor actions, changes to offer structure or features, and/or lifecycle stages.
• Lead and influence stakeholders across the organization, in both in-person and virtual environments, to drive alignment and execution, particularly in situations where change may be difficult or resisted.
• Demonstrate servant leadership by initiating, leading, and solving problems effectively while supporting team success in a remote and highly collaborative environment.

 What you will bring:

• Bachelor’s degree or relevant industry experience required. MBA or equivalent preferred.
• 5 years of combined experience in sales, marketing, P&L leadership, and/or product management roles required.
• HVAC and BAS/controls experience, knowledge of building systems operation, and extensive knowledge of field, service, and product required.
• Understanding of how Day 1 and Day 2 controls projects and service offerings work and interact, and what benefits customers can receive by establishing a long term relationship with their original BAS installer
• Excellent written and verbal communication skills required, with strong negotiation and communication skills at all levels of the organization and executive presence.
• Demonstrated ability to lead through influence required, including success working in environments resistant to change.
• Strong quantitative and analytical skills required.
• Deep understanding of service business needs, cycles, and tradeoffs, with the ability to translate that understanding into strategic product direction and business outcomes, required.
• Proven ability to work effectively in remote and virtual settings, with strong time management, initiative, and collaboration skills, required.
• Ability to travel independently up to 20% of the time required.
• Knowledge of LEAN practices and ceremonies preferred.

Annual Base Salary Range or Hourly Base Pay Range:

Compensation Type:

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience,  travel requirements, and union designation.   Our compensation range is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off includes  up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave. 
• 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.    

Disclaimer:  Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.