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Senior Underwriter (Middle Market / Commercial Insurance)

Role overview

Qualifications

  • Degree holder
  • Over 4 years working experience in General Insurance program
  • Good multi-lines underwriting knowledge mainly on Property & Casualty business
  • Fluency in English & Cantonese; Mandarin-speaking is an added advantage

Responsibilities

  • Underwrite and analyze new and renewal business within delegated authority levels
  • Maintain profitable multi-lines underwriting for Mid-market portfolios
  • Develop and maintain relationships with brokers and other distributors
  • Timely update and use of Underwriting Scorecards and other MI tools & processes

Key facts

Hard skills

Other skills

  • Negotiation
  • Customer Service
  • Relationship Management
  • Communication
  • Teamwork
  • Problem Solving
  • Proactivity

About the company

Zurich Insurance logo

Zurich Insurance

  • Insurance
  • XLarge
  • 10,001+
Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 60,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872. ONE TEAM, ONE PURPOSE We are Zurich, one global company, with one mission, one ambition, one set of shared values and a clear commitment to our stakeholders: our customers, our people, our shareholders, and the communities in which we live and work. To find out more, follow us on Twitter: @Zurich, like us on Facebook: Zurich, subscribe on YouTube: Zurich Insurance Group, follow us on Instagram: zurichinsurance or visit our website: www.zurich.com You can find Zurich's community guidelines on https://www.zurich.com/services/social-media

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Job description

 

Job Summary

  • Responsible for multi-lines business but mainly to focus on Property & Casualty portfolios KPIs performance of the Hong Kong Business Unit focusing on Mid-Market domestic business
  • Underwrite and analyze new and renewal business within delegated authority levels
  • Develop and maintain relationships with brokers and other distributors in support of business retention and acquisition and work with customers and distributors to determine their insurance related needs & provide solutions, and contribute to the development of propositions

Job Accountabilities

  • Maintain profitable multi-lines underwriting for Mid-market portfolios and provide training to other associates including the administrative assistant
  • Apply all Underwriting elements for new business & renewals in handling the assignments of the highest complexity and works within delegated authorities,  measuring exposure & analyzing risk, determining technical price according to certified/agreed pricing process, quoting & setting coverage, negotiating terms & conditions
  • Contribute to managing accounts; build relationships in support of customer/ business acquisition and retention (e.g. by handling a range of queries, providing advice to assist with the development of an account; implementing agreed technical standards, controls, practices and procedures, thereby maintaining underwriting discipline
  • Timely update and use of Underwriting Scorecards and other MI tools & processes to proactively manage and improve the portfolios mix & performance and pipelines management

Job Qualifications

  • Degree holder
  • Over 4 years working experience in General Insurance program
  • Good multi-lines underwriting knowledge mainly on Property & Casualty business
  • Good knowledge & experience in evaluating middle market exposures as well as directing and assisting others in analyzing unusual risks
  • Experience & knowledge in negotiating mid-market deals; demonstrate in-depth experience with middle market customers and delivering customer service options
  • Proven experience in troubleshooting and overcoming difficult issues with brokers and creating and delivering programs for addressing the needs of multiple or large producers
  • To be a team player
  • Fluency in English & Cantonese; Mandarin-speaking is an added advantage
  • Excellent negotiation, influencing and selling skills – internal and external - Ability to develop strong relationships with key business partners whilst maximizing Company’s profitable growth objective
  • Ability to build trust & business relationships with customers and producers.
  • Open mind to try new ways and alternative approaches of doing things
  • Self-starter, proactive, results and execution oriented
  • Candidates with less experiences will be considered for other positions

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.
 

  • Location(s):  HK - Hong Kong 
  • Remote working: Hybrid
 

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