Field Lead Technician

Summary

The Field Lead Installation Technician (Lead II) serves as the primary field coordinator for small to medium-sized projects and defined scopes within large-scale projects. This role balances hands-on technical execution with leadership responsibilities including crew delegation, client communication, documentation, and quality control. The Field Lead independently manages job site execution while ensuring work is completed safely, on time, and to Alpha standards.

Key Responsibilities

Project & Crew Leadership

• Lead medium to large-sized projects consisting of 3-5 technicians or support Senior Leads on larger projects.
• Act as the primary field contact for assigned projects.
• Delegate tasks effectively to technicians based on skill level and project needs.
• Coordinate onsite deliveries, staging, and storage of materials.

Updated Section: Technical & Quality Ownership

• Accountable for installation, termination, labeling, and testing of AV, data, and control systems.
• Lead rack builds, system wiring, and signal verification.
• Compile system checkout documentation and perform functional system testing.
• Troubleshoot and resolve field issues to keep projects on schedule and within budget.
• Identify potential technical, safety, schedule, or scope risks early and escalate concerns to field leadership or project management to support proactive risk mitigation.

Communication & Documentation

• Document daily job site progress and communicate status updates to project stakeholders.
• Interface professionally with clients, other trades, and internal teams.
• Identify risks, constraints, and scope issues and escalate appropriately.