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Operations Coordinator (Job ID: MONMIC1EAR)

Role overview

Qualifications

  • Advanced experience using Claude (AI expertise)
  • Fluency in Google Workspace (Docs, Sheets, Drive, Meet)
  • Ability to document, build SOPs, and optimize tasks
  • Exceptional verbal and written English skills

Responsibilities

  • Audit and streamline existing workflows, build SOPs, and implement AI automation
  • Improve cross-team collaboration and design executive dashboards
  • Manage customer-facing dashboards and assist with marketing logistics
  • Take ownership of key internal bottlenecks like onboarding and payroll

Key facts

Hard skills

Other skills

  • Problem Solving
  • Communication
  • Time Management
  • Growth Mindedness
  • Collaboration
  • Proactivity

About the company

InsideOut logo

InsideOut

  • Staffing & Recruiting
  • SME
  • 51–200
Inside Out empowers growth-focused small businesses with elite support services that drive scale, boost margins, and reclaim valuable time. We combine two high-impact solutions under one brand to help founders grow without growing overhead: 1. Inside Out VA Headhunting Tired of hiring headaches and overpriced agencies? We deliver world-class virtual assistantsβ€”sourced, vetted, and hired direct by you. No markups. No ongoing fees. Just elite global talent from Latin America, South Africa, Egypt, and the Philippinesβ€”placed in under 3 weeks with a 6-month replacement guarantee. 2. Inside Out Virtual Receptionists Missed calls = lost revenue. Our 24/7 virtual receptionist team answers every call, books appointments, and handles your front-line communicationβ€”so you never lose a lead or interrupt your focus again. Fully trained, bilingual, and always on-brand. Why Businesses Choose Inside Out: βœ” Save up to 80% vs. local hiring βœ” Scale with margin, not stress βœ” Eliminate missed revenue and admin burden βœ” Plug-and-play solutions for lean, high-growth teams We’re not just a staffing company or call centerβ€”we’re your outsourced growth layer. Trusted by U.S. entrepreneurs across industries like law, health, home services, and consulting. Let’s simplify your scale. Support that grows with youβ€”without adding overhead. Connect with us today. ** Remote Workers ** Join our community to get free training! https://www.skool.com/virtual-assistant-academy

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Job description

🌟 Exciting Remote Opportunity! We're Hiring an Operations Coordinator! 🌟

Are you an ambitious, AI-fluent Operations Coordinator whose mission is to own, optimize, and scale core business infrastructure? We are seeking a full-time Operations Coordinator based in LATAM / PH / South Africa to audit existing workflows and leverage advanced AI tools to build robust operational systems for an innovative professional services firm!

🚨 IMPORTANT - Watch this quick Loom video on how to get hired: πŸ”— https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0

πŸ—£οΈ C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift. πŸŽ™οΈ PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.

πŸ“‹ Job Details at a Glance

  • Job Title: Operations Coordinator

  • Job ID: MONMIC1EAR

  • Industry: Professional Services / Legal

  • Location: LATAM / PH / South Africa

  • Job Status: Full Time (100% dedicated commitment required)

  • Work Schedule: Monday to Friday, 8:00am to 5:00pm - Flexible (EST), Minimum 4 hours daily overlap

  • Salary: $1800 to $2000 per month πŸ’°

  • Target Start Date: ASAP πŸš€

⚠️ PLEASE NOTE: We have a strict zero-tolerance policy for dual employment or misrepresenting experience. You must be 100% dedicated exclusively to this role.

🏒 About the Client: Our client is an innovative, modular professional services firm providing on-demand legal, HR, and finance departments in a box for high-growth startups and scaling businesses. Founded in Silicon Valley and operating fully virtual since 2017, they combine deep C-suite executive expertise with lean, modern operations. They treat their clients as true business partners and focus heavily on delivering complete customer delight.

πŸ’Ό About the Role: We are seeking an ambitious, highly organized, and AI-fluent Operations Coordinator on behalf of our client. This individual will own, optimize, and scale the firm's core business infrastructure and help with long-term growth. This is not a traditional administrative roleβ€”the client is looking for an analytical, proactive operational self-starter who can take direction from executive leadership, audit existing workflows, build robust Standard Operating Procedures (SOPs), leverage advanced AI tools (specifically Claude), and ultimately transition into owning end-to-end operations.

🎯 Key Responsibilities

  • πŸ› οΈ Audit, Optimization & AI Automation: Map out and streamline existing workflows, build systemized SOPs, and implement advanced AI (Claude) to optimize daily administrative tasks. Take complete ownership of key internal bottlenecks like onboarding, timekeeping, invoicing, and payroll.

  • πŸ“Š Internal Collaboration & Visibility: Improve cross-team collaboration for 12+ remote professionals, design tier-1 executive dashboards, prevent bottlenecks before they impact delivery, configure secure Google Drive matter segregation, and organize a template repository for AI integration.

  • 🀝 Customer Experience & Expansion Support: Manage smooth customer-facing dashboards for high visibility on open matters, ensure seamless client onboarding, and assist leadership with marketing logistics and brand kit implementation (using Claude Design) for new subscription service packaging.

βœ… Qualifications & Skills

⭐ Core Requirements:

  • AI Expertise (Claude Specialist): Advanced experience using Claude, including structured prompting, using Claude as a thinking partner for problem-solving, and utilizing features like Claude Design/App Creation.

  • Tech Ecosystem Mastery: Deep fluency in Google Workspace (Docs, Sheets, Drive, Meet). High technical autonomy to troubleshoot independently via AI tools.

  • Operations & Systems Mindset: Natural instinct to document, build SOPs, optimize inefficient tasks, and eliminate redundancy.

  • Proactive Execution & Communication: High level of ownership with an ability to anticipate needs and work without micromanagement. Exceptional verbal and written English skills with absolute discretion for handling sensitive legal/financial data.

🌟 Preferred Pluses:

  • Growth Mindset: A strong desire to scale with the company and eventually transition into owning end-to-end operations for the firm.

  • Startup Agility: Comfort working in a lean, fully virtual, and fast-paced professional services environment serving high-growth startups.

πŸš€ Submit your application today and take the first step toward your next great opportunity!

🌎 LATAM Candidates: Don't forget to join our exclusive Facebook community for more updates and remote opportunities specifically for LATAM candidates: πŸ”— https://www.facebook.com/groups/1767195784321049/?rdid=gsszKKM52G4pwmkm&share_url=https%3A%2F%2Fwww.facebook.com%2Fshare%2Fg%2F18KfJq4xvF%2F#

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