Remote Customer Service Representative: 677-1

Job Responsibilities:

• Provides customer services relating to sales, sales promotions, installations and communications.
• Ensure that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
• Develop organization-wide initiatives to proactively inform and educate customers.
• Develop improvement plans in response to customer surveys.

Qualification:

• This position requires knowledge that is acquired through experience, specialized education or training.
• The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making.
• The job requires a basic understanding of work routines and procedures in own discipline.
• The technical procedures for this level are well defined.
• The job works within well-defined procedures that may involve a variety of work routines.
• This job typically requires a minimum of 2 or more years’ experience.
• Full Microsoft Office Suite abilities

All interested applicants who meet the qualifications listed above are invited to submit a resume by clicking “Apply Now.”

The indicated pay range is a good‑faith estimate based on required qualifications, experience, training, and other factors permitted by law. It reflects the pay band established by the client company. Actual offers may vary depending on skills, experience, geographic location, and expected work quality. Most candidates start in the lower half of the range. Pay history is not considered where prohibited by law. This information serves as a general guideline for compensation discussions.

To support a fair and efficient hiring process, we may use artificial intelligence (AI) tools to help review applications. Our team carefully reviews all candidates, and AI is used only as a support tool—never as the sole decision-maker.