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Festival Associate Manager, Music Cafe

Role overview

Qualifications

  • 3 years operational event planning and implementation experience
  • Strong interpersonal and professional skills
  • Ability to maintain confidential information
  • Valid driver’s license and successful completion of MVR background check

Responsibilities

  • Communicating with internal and external stakeholders, and vendors
  • Designing the venue space, including signage and furniture
  • Overseeing all orders of equipment and furniture
  • Managing on-site operations throughout the Festival

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Organizational Skills
  • Social Skills

About the company

Sundance Institute logo

Sundance Institute

  • Film, Video & Sound Production
  • SME
  • 51–200
Sundance Institute is a nonprofit organization dedicated to the discovery and development of independent artists and audiences. Through its programs, the Institute seeks to discover, support, and inspire independent film and theatre artists from the United States and around the world, and to introduce audiences to their new work.

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Job description

POSITION OVERVIEW

The Festival Associate Manager, Music Cafe, is charged with assisting in the management of operations and logistics for all things related to the Music Cafe for the Sundance Film Festival.

Working closely under the direction of Festival Manager, Venue Operations, the Festival Associate Manager, Music Cafe supports Sundance Institute’s commitment to furthering Sundance Institute’s commitment to introducing the work of independent performing artists to new audiences. This venue is dedicated to showcasing the exceptional talent of emerging and established musicians.

This temporary position works full-time (40 hours per week) from Monday, November 30, 2026 to Friday, February 12, 2027 and will be required to work extended hours, including some evenings, weekends, and holidays to meet key deadlines and respond to on-call needs as assigned. This position is based out of our Boulder, CO office in order to work onsite in a hybrid capacity throughout its employment.

Top priorities include but are not limited to…

  • Communicating with internal and external stakeholders, and vendors to keep all parties up-to-date on venue planning, programming schedules, and logistical needs.

  • Designing the venue space, including, signage, backline equipment as needed, furniture, etc. (working closely with Marketing, Events, and Corporate Development).

  • Reviewing security, and venue evacuation plans with the Sundance Manager of Safety and Security,

  • Overseeing all orders of equipment, furniture, etc. This includes delivery and return dates.

  • Establishing a timeline and plan to be shared with the production department for setup and teardown.

  • Managing on-site operations throughout the Festival and ensuring timely resolutions to issues as they arise, including musician load-in schedule and setup, snow removal, cleaning, and tracking attendance numbers.

  • Working with the volunteer department to acquire adequate volunteer coverage for Festival event needs, train, provide general supervision, create schedules, and ensure evaluations are completed for department volunteers.

  • Providing ongoing and accurate information to department volunteers and timely responses to their inquiries.

  • Tracking projected and actual expenses to stay within budget.

  • Performing walkthroughs pre- and post-Festival to ensure the venue is ready for public opening and to ensure the venue is returned to original setup.

  • Writing a comprehensive written wrap report as directed.

You have the following direct or transferable qualifications and skills:

  • 3 years operational event planning and implementation experience.

  • Strong interpersonal and professional skills required to work effectively with a variety of people.

  • Ability to maintain confidential information.

  • Ability to move items up to 50 lbs.

  • Working knowledge of databases along with proficiency in Google Products.

  • Basic knowledge of audio/video equipment.

  • Valid driver’s license and successful completion of MVR background check.

  • Legal authorization to work in the United States.

You will be successful in this role if you...

  • Are able to mitigate conflict and facilitate positive customer and constituent relations.

  • Have excellent organizational skills including self management of work schedule.

  • Have outstanding communication skills, verbal and written.

In addition to an hourly pay of $24.50, this position* is eligible for benefits & perks, highlights include:

  • Paid sick leave and Institute holidays

  • Employee assistance program

  • Employee Wellness Initiatives

  • Sundance Film Festival passes and benefits (varies each year)

*Applications open 10/27/2026 and will be accepted for at least one week

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