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Account Executive

Role overview

Qualifications

  • Based in San Francisco or New York City
  • A bachelor’s degree or equivalent experience
  • 1+ year of closing experience in a sales or account executive role
  • Excellent communication skills—able to simplify complex topics

Responsibilities

  • Own the end-to-end sales process—from initial outreach to close
  • Partner with our robust SDR team to build and nurture a strong outbound pipeline
  • Convert signups into enthusiastic, long-term Mercury champions
  • Translate customer feedback into insights that inform product development

Key facts

Hard skills

Other skills

  • Customer Service
  • Collaboration
  • Communication
  • Curiosity
  • Teamwork
  • Time Management

About the company

Mercury logo

Mercury

  • Fintech & Payments
  • Scaleup
  • 201–500
Mercury is a global life-science logistics partner, trusted for more than 40 years to move the world’s most time- and temperature-critical materials. We design GDP-compliant, end-to-end solutions for: • Cell & gene-therapy materials and clinical-trial drugs • Biological samples, human organs and tissue • Medical devices, diagnostics and research instruments DIFFERENTIATORS ✅ Dedicated 24/7/365 Customer Squads — named logistics experts who know your study or product line and act in minutes, not hours ✅ Mercury Portal — one log-in for real-time GPS & temperature visibility, automated customs paperwork, proactive delay alerts and historical analytics ✅ Next-Flight-Out, On-Board Courier & Direct-to/From-Patient services across 160+ countries ✅ In-house Quality & Regulatory team (GDP, IATA, TSA, DOT) and validated packaging from -196 °C to +25 °C ✅ Flexible pickups, customised invoices and consolidated reporting — a single source for all your shipping needs With Mercury, biotech, diagnostics and medical-device innovators stay focused on breakthroughs — while we deliver every mission-critical shipment safely, on schedule and in full compliance, moving science and health forward.

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Job description

At Mercury, building our customer base has been a wild and exciting adventure—and we’re just getting started. As we continue to grow, we’re looking for a thoughtful, driven Account Executive to help more founders and business owners discover and thrive with Mercury.

Over the past two years, we've significantly expanded our startup customer base and we’re continuing on that journey to support even more startups and teams on Mercury. In this role you’ll have the opportunity to work closely with founders and finance leaders helping them shape the future of their finance stack with Mercury at the center. You’ll uncover pain points tied to current operations, run point on complex evaluations with multiple-products, and simplify the migration process across their full-stack into Mercury.

As an Account Executive, you’ll work directly with founders, business owners, and finance teams to deeply understand their operational needs and guide them to the right financial tools. You’ll immerse yourself in their ecosystems and uncover pain points to help them build great businesses with Mercury.

Here are some things you'll do on the job:

  • Own the end-to-end sales process—from initial outreach to close
  • Partner with our robust SDR team to build and nurture a strong outbound pipeline
  • Proactively identify new lead sources and learn about potential customers
  • Convert signups into enthusiastic, long-term Mercury champions
  • Manage a high volume of high-velocity sales cycles using internal tools
  • Collaborate with our Relationship Management team to onboard complex customers
  • Work cross-functionally with the Partnerships team to unlock new acquisition channels
  • Translate customer feedback into insights that inform product development

What We're Looking For:

  • Based in San Francisco or New York City 
  • A bachelor’s degree or equivalent experience
  • 1+ year of closing experience in a sales or account executive role
  • Confidence in building and managing a high-quality pipeline
  • Strong discovery and consultative selling skills
  • A sense of urgency and ability to thrive in a fast-paced environment
  • Willingness to share feedback to improve our sales process and product
  • A collaborative mindset and desire to support your teammates
  • Excellent communication skills—able to simplify complex topics
  • Curiosity and enthusiasm for helping innovative businesses grow
  • Passion for fintech and the future of financial tools

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

#LI-TG1

Total Rewards
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:$134,600—$168,200 USDUS employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:$121,100—$151,400 USD

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