US Lead, Medical Info & Medical Review

Description

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides an opportunity for all employees to collaborate internationally, offering visibility and the opportunity to directly contribute to the company's success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

The US Lead, Medical Information & Medical Review (MI&MR) is accountable for operationalizing the strategic direction set by the ED, Scientific Affairs and ensuring the effective execution of enterprise–aligned Medical Information and Medical Review activities. This role supports Boehringer Ingelheim (BI) and Clinical Development and Medical Affairs (CDMA) objectives by enabling scientifically rigorous, compliant, and customer focused medical communication across the entire US Human Pharma portfolio.

As US functional lead of Medical Information and Medical Review, this role provides US operational leadership and strategic input across medical inquiry management, medical review governance, and scientific content strategy. The position operates in close partnership with peer leaders across HPRC (MLR) review functions, including the Executive Directors (EDs) of Regulatory Affairs Ad Promo Review and Legal Review, and serves as a key advisor up to ED/VP level, escalating SVP-level matters through the ED, across US CDMA and Commercial organizations and cross-TA Global Medical teams. This leader of leaders role supports enterprise risk mitigation, escalating material reputational, regulatory and financial risk to the ED.

This role also serves as a key US contributor to Global Medical Information and MLR strategy, contributing US input on US-first approaches, optimizing strategies for globally leveraged content, advancing innovative content development and delivery models, and evolving technologies such as artificial intelligence (AI). The US Lead ensures that planning, execution, external collaboration, scientific exchange, omnichannel design and integration, and insight generation deliver measurable outcomes aligned with therapeutic area priorities and the needs of healthcare professionals, patients, regulators, and payors. The US Lead directs the optimizing of global standard scientific response content (gSSRC) co creation and US MI responses. This role directs the customer contact center Medical Information content utilization (potentially including management and orchestration of contact center operations), oversees MI vendor(s) quality, drives process improvement, and manages the operational MI&MR budget within the ED cost center.

Duties & Responsibilities

Strategic Focus

• Translates HP Medicine priorities, portfolio needs, and customer expectations into the US MI&MR operating plan and ensures execution.
• Accountable for the performance and outcomes of the MI&MR organization in developing, reviewing, and approving TA aligned medical resources.
• Anticipates changes in the external scientific, regulatory, and healthcare environment to adapt MI strategies and approaches to MR.
• Provides the vision for the impact and incorporation of Artificial Intelligence into workflows to optimize quality, speed and resource allocation.
• Oversees customer interaction and inquiry analysis to measure impact and value and generate actionable insights that inform strategy and content development.
• Utilizes Key Performance Indicators to drive operational efficiency and effectiveness.
• Drives process improvement initiatives, including evolution of global MI/MR process documentation, platforms, and omnichannel delivery models.
• Ensures speed and efficiency, while elevating impact and value of MI and MR.
• Provides second line escalation and governance oversight for Medical Review Issue Triage (MeRIT) and QA Calibration, exercising decision authority on unresolved or enterprise level issues, aligning cross functional leadership on corrective actions, and recommending to the ED when policy, standards, or operating model changes are required to protect HPRC integrity and enterprise outcomes.

Partnerships

• Raises policy considerations and emerging risks to the ED and senior BI leadership as directed, including implications of new technologies such as AI enabled capabilities.
• Represents MI&MR in internal and external forums to support stakeholder understanding of MI&MR strategy, value, governance, and processes.
• Sponsor or influence cross-functional initiatives, evolve company policies, and shape future-planning.
• Drives the evolution and innovation of MI and MR fields in conjunction with both internal leaders and those at other organizations and industry groups including the Medical Affairs Professional Society (MAPS), PhactMI, MILE, and DIA.
• Contributes to white papers and strategizing on the impact of groundbreaking technologies such as Artificial Intelligence Large Language Models (AI LLMs).
• Partners with global and local business stakeholders and leaders.

Talent Development

• Accountable for talent strategy across MI&MR, including identification, hiring, development, and retention in partnership with HR.
• Leads and develops first line leaders and senior professionals, ensuring clarity of roles, responsibilities, and performance expectations.
• Oversees the MI MASC fellowship program.
• Builds and sustains a skilled, engaged, and future ready MI&MR organization.
• Drives AI literacy for the team.
• Determines participation in relevant external professional organizations to support innovation and reinforce BI’s reputation for MI&MR excellence.

Medical Business Leadership:

• Drives innovation, operational excellence, and continuous improvement across Medical Information and Medical Review.
• Ensures medical affairs activities are conducted ethically, rigorously, and in alignment with internal and external standards.
• Provides strategic oversight of vendor partnerships and challenges existing operating models to improve integration, quality, and efficiency.

Requirements

• Bachelor’s degree required, plus one of the following:
  • Advanced degree (e.g., PharmD, NP, PA, Master’s, MD, DO, PhD)
  • Combined Bachelor’s degree with MBA or BSN with MBA
  • Other medically qualified licensure (e.g., RPh, Respiratory Therapist)
• Minimum of eight (8) years of professional experience in a scientific, clinical, or medical environment, including five (5+) years in Medical Affairs, Medical Information, Medical Review, or related pharmaceutical roles.
• Minimum of seven (7) years of experience leading people, programs, or initiatives in a cross functional environment.
• Demonstrated leadership capability with strong medical and business acumen and experience influencing executive level decision making.
• Establishes vision and roadmap for future readiness and delivery of business objectives.
• Deep understanding of Clinical Development, Medical Affairs functions, commercialization, and pharmaceutical regulations, with specific MI and MR practice experience.
• Advanced knowledge of internal and external MI/MR related guidelines, including FDA promotional guidance, PhRMA and OIG guidance, and manufacturer compliance standards.

Eligibility Requirements:

• Must be legally authorized to work in the United States without restriction.
• Must be willing to take a drug test and post-offer physical (if required).
• Must be 18 years of age or older.

Desired Skills, Experience and Abilities