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Senior Client Account Manager- UK (Remote)

Role overview

Qualifications

  • 5+ years of sales or account management experience
  • Proven ability to meet and exceed revenue targets
  • Strong pipeline generation and account growth skills
  • Excellent stakeholder management

Responsibilities

  • Own and grow a portfolio of existing clients, acting as their primary relationship owner
  • Deliver against and exceed revenue and bookings targets
  • Identify and execute upsell and cross-sell opportunities
  • Build and maintain a strong pipeline (~2.5x coverage)

Key facts

Hard skills

Other skills

  • Sales
  • Communication
  • Adaptability
  • Curiosity
  • Growth Mindedness
  • Collaboration

About the company

TrueCommerce logo

TrueCommerce

  • Logistics & Supply Chain
  • 1,001–5,000
At TrueCommerce, we empower businesses to improve their supply chain performance and drive better business outcomes. Through a single connection to our high-performance global supply chain network, businesses receive more than just EDI, they get access to a fully-integrated network that connects their customers, suppliers, logistics partners, and internal systems. Our cloud based fully-managed services help businesses achieve end-to-end supply chain management, streamlined delivery, and simplified operations. With 25+ years of expertise and trusted partnership, TrueCommerce helps businesses reach their true supply chain potential today, while preparing them for the future with our integration-agnostic network. That’s why thousands of companies — from SMBs to the global Fortune 100, across various industries — rely on us. To learn more, visit www.truecommerce.com.

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Job description

This is a high-impact role offering autonomy, visibility, and the opportunity to deepen strategic customer relationships across Europe, supported by TrueCommerce’s strong brand and global capabilities.

We’re hiring a Senior Client Account Manager to drive growth across our existing customer base while identifying and closing new opportunities. This is a hunter–farmer role for a commercially driven professional who thrives on building relationships, expanding accounts, and consistently delivering against ambitious targets.

As our new Senior Client Account Manager, you combine curiosity with adaptability and a growth mindset. You are motivated to continuously improve how you work, particularly by embracing AI and modern sales technologies to improve outcomes and customer value. You actively use AI‑enabled tools to optimise prospecting, expand account insights, increase forecast reliability, and accelerate deal execution.  

The role is pan‑European and supported by a strong global footprint across Europe and North America.

You’ll work with customers across key industries including Retail, FMCG, CPG, Building Supplies, and Pharma, helping them unlock value from TrueCommerce’s portfolio of EDI Managed Services, ERP integrations, and supply chain solutions.

What You’ll Do

  • Own and grow a portfolio of existing clients, acting as their primary relationship owner
  • Deliver against and exceed revenue and bookings targets
  • Identify and execute upsell and cross-sell opportunities
  • Build and maintain a strong pipeline (~2.5x coverage)
  • Strengthening long-term client relationships and customer satisfaction
  • Collaborate cross-functionally for delivery and customer success
  • Act as a trusted advisor to clients
  • Identify internal growth and process improvement opportunities

What We’re Looking For

  • 5+ years of sales or account management experience
  • Proven ability to meet and exceed revenue targets
  • Strong pipeline generation and account growth skills
  • Excellent stakeholder management
  • Strong commercial awareness and communication
  • Ability to work remotely across EMEA
  • Willingness to travel (~20%)

Highly Desirable

  • Experience with SaaS, EDI, ERP, or supply chain solutions
  • Understanding of order-to-cash or P2P processes
  • Fluency in Danish and/or German would be a significant advantage, given our regional customer base

Who is TrueCommerce?

TrueCommerce is a global leader in supply chain connectivity, offering fully integrated, end-to-end solutions that enable businesses to achieve greater visibility and control. We support leading global brands in optimising their supply chains and scaling efficiently.

Why Join Us?

  • High-impact, high-visibility role
  • Work with global brands
  • Collaborative, international culture
  • Strong growth opportunities

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