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Forward Deployed Product Manager

Role overview

Qualifications

  • 5+ years, including complex customer deployments
  • Comfortable owning senior stakeholders
  • Technical, systems-level thinking, with hands-on agent building (side projects count)
  • Bias to action in unclear situations

Responsibilities

  • Own customer outcomes and the metrics that prove them
  • Run deployments end to end with forward deployed engineers
  • Design, test and refine AI agents with the team
  • Be the main customer contact and run working sessions

Key facts

Hard skills

Other skills

  • Systems Thinking
  • Communication
  • Teamwork
  • Problem Solving

About the company

Mural Group logo

Mural Group

  • Staffing & Recruiting
  • 11–50
Mural Group is a multi-stage recruiting firm specializing in Recruitment Process Outsourcing, Contingent and Retained search. We partner with founders and executives to carefully craft teams that power industry changing, early stage, and growth stage businesses. Mural doesn't operate like most recruiting firms. We operate like in-house recruiting partners – hyper-focused on building and executing a hiring strategy that aligns with your business objectives.

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Job description

Location: Remote (US)

Pay: $160,000–$220,000 + bonus + equity

A late-stage, venture-backed enterprise AI company needs a PM who works in the field. You own the outcome for each customer's AI deployment, from scoping before the deal closes to tuning after launch.

What you'll do

  • Own customer outcomes and the metrics that prove them

  • Run deployments end to end with forward deployed engineers

  • Design, test and refine AI agents with the team

  • Be the main customer contact and run working sessions

  • Improve the playbook every deployment follows

What you bring

  • 5+ years, including complex customer deployments

  • Comfortable owning senior stakeholders

  • Technical, systems-level thinking, with hands-on agent building (side projects count)

  • Bias to action in unclear situations

  • Travel about 10 to 15%

Nice to have: product, conversation design or forward deployed engineering background; time at a high-growth SaaS company

Mural Group is recruiting for this role on behalf of a client. Apply here and a Mural recruiter will be in touch.

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