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Physician Relations Team Manager

Role overview

Qualifications

  • 8-12 years of experience, preferred
  • Bachelor’s degree in related field, or equivalent work experience, preferred
  • Prior experience working with primary care, specialty care, or value-based care physicians or physician groups, preferred

Responsibilities

  • Manage daily operations of the physician relations team, including hiring, onboarding, performance management, and coaching
  • Establish performance metrics and quarterly productivity goals to align with new patient volume targets for each clinical service line
  • Coach, evaluate, and monitor the sales/outreach skills of team members as they engage with physician offices and their staff
  • Develop outreach strategies using Customer Relationship Management (CRM) data and third-party claims intelligence data to identify and capture new referral sources

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • Physician
  • $107K – $168K / year
  • English

Hard skills

Other skills

  • Strategic Planning
  • Coaching
  • Team Management
  • Communication
  • Problem Solving
  • Teamwork
  • Decision Making

About the company

Cardinal Health logo

Cardinal Health

  • Pharmacy & Pharma Distribution
  • 10,001+
Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With more than 50 years in business, operations in more than 30 countries and approximately 48,000 employees globally, we are moving healthcare forward. Disclaimer: LinkedIn is a third-party site unaffiliated with Cardinal Health. Cardinal Health is not responsible for the privacy or security policies or practices on LinkedIn or on any of the third-party websites that we may link to through LinkedIn. You should carefully review the privacy and security practices of LinkedIn and linked third-party websites. We do not necessarily endorse any information found here nor are we responsible for the accuracy of any information, opinions, claims, or advice found here or shared here by our followers. By posting content, ideas, or pictures, you grant Cardinal Health a non-exclusive, royalty-free, perpetual, and worldwide license to use your content and any images posted by you, including the rights to copy, distribute, transmit, display, reproduce, edit, translate, and reformat, and incorporate into a collective work. Cardinal Health reserves all rights relating to the company's LinkedIn account, including removing postings and prohibiting individuals from participating on the page.

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Job description

What Strategic Planning/Execution contributes to Cardinal Health

Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders.

Strategic Planning/Execution is responsible for developing and supporting the realization of strategic plans and management agendas. The Physician Relations Team Manager is responsible for managing daily operations of the physician liaison team. While this position is remote, it does require 10-15% travel across the United States.

Responsibilities

  • Manage daily operations of the physician relations team, including hiring, onboarding, performance management, and coaching.
  • Establish performance metrics and quarterly productivity goals to align with new patient volume targets for each clinical service line.
  • Coach, evaluate, and monitor the sales/outreach skills of team members as they engage with physician offices and their staff.
  • Lead quarterly and annual target account planning, goal setting, and conduct regular team and 1:1 check-ins to measure progress.
  • Develop outreach strategies using Customer Relationship Management (CRM) data and third-party claims intelligence data to identify and capture new referral sources.
  • Analyze market trends and physician referral patterns to measure the precise impact and ROI of all physician relations outreach campaigns.
  • Influence new patient acquisition processes with practice operations leaders to improve access, leverage technology, and remove barriers causing patient friction
  • Gather field intelligence and provide feedback to leadership regarding new patient scheduling, referral management processes, competitor tactics, and shifting doctor needs.


Qualifications

  • 8-12 years of experience, preferred
  • Bachelor’s degree in related field, or equivalent work experience, preferred
  • Prior experience working with primary care, specialty care, or value-based care physicians or physician groups, preferred
  • Travel requirement: 10%-15%


What is expected of you and others at this level

  • Manages department operations and supervises professional employees, front line supervisors and/or business support staff
  • Participates in the development of policies and procedures to achieve specific goals
  • Ensures employees operate within guidelines
  • Decisions have a short term impact on work processes, outcomes and customers
  • Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
  • Interactions normally involve resolution of issues related to operations and/or projects
  • Gains consensus from various parties involved

Anticipated salary range: $106,700 - $167,640

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs

Application window anticipated to close:  12/28/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

#LI-LP

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.


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