PMQI Performance & Strategy Manager

Position Highlights

Position Title: Performance and Quality Improvement (PMQI) Performance & Strategy Manager

Location: Remote (Hybrid preferred) 100 Cambridge St Boston, MA

Position End Date: 6/30/2027

Salary: $105,000 annually (with benefits)

OVERVIEW

Reporting to the Director, Performance Measurement & Quality Improvement (PMQI), the Performance & Strategy Analyst supports the planning, implementation, monitoring, evaluation, and continuous improvement of the Department's Strategic Plan to Advance Racial Equity (SP-ARE) Performance Management System (PMS) and PMQI program and plan.

The Performance & Strategy Analyst serves as a key resource in the development, collection, analysis, interpretation, and reporting of organizational performance measures, quality improvement initiatives, strategic priorities, and operational performance indicators. Working collaboratively with SP-ARE area teams, DPH programs, data stewards, leadership, and cross-functional teams, the position supports evidence-informed decision-making by developing reporting processes, maintaining performance data, identifying trends, and creating meaningful data visualizations.

The Performance & Strategy Analyst plays a central role in strengthening the Department's quality improvement infrastructure by developing standardized reporting processes, maintaining systems that support performance measurement and project tracking, improving data quality and governance practices, and identifying opportunities to streamline business processes and enhance organizational performance.

The position also contributes to the development of organizational standards, reporting methodologies, knowledge management resources, and continuous improvement tools that support a culture of quality, accountability, learning, and organizational excellence.

MINIMUM QUALIFICATIONS

· Bachelor's degree in Public Health, Health Administration, Business Administration, Data Analytics, Quality Improvement, Project Management, Health Sciences, or a related field.

· Must have experience equivalent to that of a public health official with 5-7 years of experience preferred at the national, state or local level.

· Three to five years of experience in performance measurement, quality improvement, business analysis, program evaluation, healthcare analytics, or organizational performance.

· Experience working collaboratively with diverse stakeholders and engaging in strategic partnerships, demonstrating and prioritizing customer service and servant leadership.

· Experience collecting, analyzing, and reporting organizational performance data.

· Experience developing dashboards and data visualizations (Power BI preferred).

· Strong analytical, organizational, and problem-solving skills.

· Ability to handle a variety of constituencies, manage multiple tasks simultaneously and thrive in a complex environment while balancing multiple competing priorities.

· Excellent judgment and decision making, with strong analytical skills; business intuition and business acumen.

· Experience in program evaluation, including logic model development.

· Experience working collaboratively with diverse partners and engaging in strategic partnerships.

· Experience with qualitative and quantitative data collection.

· Ability to adapt to changing environments and receive constructive feedback.

· Ability to use discretion, maintain confidentiality and ethical conduct.

· Ability to work effectively with all levels of staff, establishing and maintaining collaborative professional relationship.

· Strong quantitative and qualitative data analysis skills and experience working with SAS, SPSS, STATA, or a similar statistical software package.

· Proficiency in Microsoft suite software, Power BI, Tableau, SharePoint, SQL, or similar reporting and analytics tools.

PREFERRED QUALIFICATIONS

· Advanced degree in Public Health, Business, or another related field.

· Experience supporting Performance Management Systems, strategic planning, or organizational reporting.

· Experience with Lean, Lean Six Sigma, Continuous Improvement, or Project Management methodologies.

· Certification in Lean Six Sigma, Business Analysis, Project Management, or a related discipline is considered an asset.

· Experience developing scientific documents, including abstracts and proposals.

RESPONSIBILITIES

Performance Measurement & Reporting

· Coordinate the system development, data validation, data analysis, and data reporting of the Strategic Plan to Advance Racial Equity (SP-ARE) Performance Management System (PMS) including documenting processes and learnings to inform SP-ARE performance management (PM), PMQI strategy and activities, and other Department wide PMS.

· In collaboration with SP-ARE evaluation assistance, assist with data collection for SP-ARE performance management.

· Prepare reports, summaries, and presentations for leadership, PMQI Council, PHIG, and other organizational partners.

· Lead the development of proposal utilizing internal resources and systems for a dashboard for the SP-ARE PMS.

· Monitor organizational performance trends and identify opportunities to improve reporting, decision-making, and performance outcomes.

· Support the ongoing enhancement of the Department's Performance Management System.

Quality Improvement & Business Analysis

· Develop and maintain systems to track Quality Improvement (QI) and Performance Improvement (PI) initiatives across the Department.

· Analyze project trends to identify collaboration opportunities, organizational priorities, and system-wide improvement needs.

· Conduct business process analysis, document workflows, and recommend opportunities for process improvement, standardization, and operational efficiency.

· Develop and maintain standardized templates, procedures, and documentation that support PMQI operations and organizational excellence.

Data Analytics & Visualization

· Develop and maintain dashboards, reports, and data visualizations using Power BI and other reporting tools.

· Collaborate with partners to define reporting requirements and performance indicators.

· Support continuous improvement of reporting processes, data quality, and performance analytics.

Partner Engagement & Collaboration

· Collaborate with SP-ARE area teams, program lead, data stewards, project/action teams, and organizational partners to support performance measurement and quality improvement initiatives.

· Assist with facilitating meetings, working groups, and partners discussions to gather information, validate requirements, and support implementation activities.

· Support cross-functional collaboration and promote organizational learning through the sharing of performance information and best practices.

· Support projects that enhance public health/public safety collaborations through the identification of appropriate local partners, qualitative and quantitative data collection, and dissemination of project findings.

Continuous Improvement & Organizational Support

· Support the implementation of Lean, Lean Six Sigma, and continuous improvement initiatives across the Department.

· Assist in developing and maintaining a centralized repository of improvement projects, organizational resources, and knowledge management tools.

· Support initiatives that connect organizational priorities with Black Belt and quality improvement resources to strengthen project implementation and sustainability.

· Research emerging practices and recommend improvements to PMQI processes, reporting methodologies, and performance management tools.

Communications & Knowledge Management

· Assist with the development, editing, and maintenance reports, presentations, communications, educational resources, and other PMQI materials.

· Assist with identifying or creating PMQI content on Mass.gov, the InfoHub, Microsoft Teams, and other organizational platforms.

· Ensure PMQI resources are current, accessible, and aligned with PMQI standards.

Special Notes:

This role is involved in a dynamic public health program. As such, roles and responsibilities are subject to change as situations evolve. Roles and responsibilities listed above may be expanded upon or updated to match priorities and needs, once written approval is received by both the CDC Foundation and Massachusetts Department of Public Health, in order to best support the State of Massachusetts in their public health programming.

This position is currently a remote position. CDC Foundation retains the right to make adjustments to this as required.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law. We comply with all applicable laws including E.O. 11246 and the Vietnam Era Readjustment Assistance Act of 1974 governing employment practices and do not discriminate on the basis of any unlawful criteria in accordance with 41 C.F.R. §§ 60-300.5(a)(12) and 60-741.5(a)(7). As a federal government contractor, we take affirmative action on behalf of protected veterans.

The CDC Foundation is a smoke-free environment.

Relocation expenses are not included.

About the CDC Foundation

The CDC Foundation helps the Centers for Disease Control and Prevention (CDC) save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations and individuals to protect the health, safety and security of America and the world. The CDC Foundation is the go-to nonprofit authorized by Congress to mobilize philanthropic partners and private-sector resources to support CDC’s critical health protection mission. Since 1995, the CDC Foundation has raised over $1.2 billion and launched more than 1,200 programs impacting a variety of health threats from chronic disease conditions including cardiovascular disease and cancer, to infectious diseases like rotavirus and HIV, to emergency responses, including COVID-19 and Ebola. The CDC Foundation managed hundreds of programs in the United States and in more than 140 countries last year. Learn more at www.cdcfoundation.org.