AI Engineer

The AI Engineer designs, builds, deploys, and supports practical AI solutions that solve business problems and deliver measurable value. This role partners with business leaders and subject matter experts to understand workflows, identify high-value opportunities, and translate ambiguous needs into secure, scalable, and maintainable technical solutions.

The position combines business-facing consulting with hands-on engineering, with a significant focus on designing, developing, integrating, testing, deploying, and supporting AI solutions. Solutions may range from low-code agents and automations to custom-developed Azure applications and integrations. The AI Engineer selects and implements the approach that best fits the business and technical requirements. The AI Engineer uses Microsoft Copilot Studio, Azure, APIs, connectors, code, and other approved enterprise technologies, and treats AI solutions as production software by applying established software engineering and SDLC practices throughout their lifecycle.

Success requires both strong communication skills and sound engineering judgment. The ideal candidate can work comfortably with non-technical stakeholders while applying software engineering principles, AI governance, security, source control, testing, documentation, and operational support practices.

ESSENTIAL JOB RESPONSIBILITIES include but are not limited to:

• Supports and demonstrates IMA’s core values
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates

Business Partnership & Solution Design

• Partner with the AI Enablement Lead and business stakeholders to understand problems, workflows, users, data dependencies, risks, and success criteria.
• Assess technical feasibility and translate business needs into requirements, solution architecture, user stories, delivery plans, and measurable outcomes.
• Communicate options, constraints, tradeoffs, and recommendations to business and technical audiences. The AI Enablement Lead primarily drives business engagement, prioritization, and adoption; the AI Engineer leads technical design and delivery.

AI Architecture & Engineering

• Design, build, test, deploy, and maintain AI agents, copilots, workflow automations, integrations, and AI-enabled applications.
• Develop solutions using Microsoft Copilot Studio, Azure services, APIs, connectors, Python and/or C#, and other approved technologies.
• Design integrations with enterprise applications, knowledge sources, and structured or unstructured data.
• Develop prompts, agent instructions, grounding strategies, tools, connectors, and reusable components.
• Apply RAG, semantic/vector search, embeddings, agentic patterns, and model orchestration when appropriate.
• Own or substantially contribute to architecture decisions, including Copilot Studio versus custom Azure solutions. Consider Azure AI Foundry capabilities when relevant and balance value, security, cost, scalability, and maintainability.

SDLC, Operations & Quality

• Apply SDLC practices across requirements, architecture, development, code review, testing, release management, documentation, support, and retirement.
• Use source control, CI/CD, environment separation, configuration management, and repeatable deployment practices.
• Implement appropriate unit, integration, functional, regression, security, and user-acceptance testing.
• Build in logging, monitoring, usage analytics, performance measures, and alerts; troubleshoot production issues and perform root-cause analysis.
• Create architecture diagrams, technical specifications, runbooks, support documentation, and user guidance.

Governance, Security & Value

• Implement controls for identity and access, data privacy, human oversight, source grounding, output validation, and auditability.
• Evaluate and mitigate hallucinations, prompt injection, unsafe or inaccurate outputs, bias, data leakage, and inappropriate tool actions.
• Assess knowledge and data readiness, and partner with content owners to improve quality, permissions, organization, and lifecycle management.
• Partner with the AI Enablement Lead on pilots, rollout, user enablement, adoption, feedback, and measurement of business outcomes.
• Monitor solution reliability and usage, prioritize engineering enhancements, and contribute to the AI delivery backlog and roadmap.

REQUIRED EXPERIENCE AND SKILLS include but are not limited to:

• Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, Analytics, or a related field, or equivalent practical experience. Three or more years of experience in software engineering, application development, automation, AI solution delivery, or a related technical field
• At least one year of hands-on experience designing and implementing AI agents, copilots, workflow automations, or AI-enabled applications.
• Experience with Microsoft Copilot Studio, Power Platform, Power Automate, and connectors, or experience with an equivalent platform.
• Experience developing or integrating Azure solutions, with working knowledge of identity, security, application hosting, data, integration, and monitoring services.
• Ability to develop, test, debug, and maintain production-quality applications, APIs, integrations, and automation using Python and/or C#, REST APIs, JSON, scripting, and data integration technologies.
• Experience applying SDLC practices and delivering solutions across business, technology, security, compliance, and other cross-functional stakeholders.
• Strong software engineering fundamentals, including maintainability, testing, error handling, security, reliability, and documentation.
• Working knowledge of LLMs, prompt engineering, grounding, RAG, agents, evaluations, and model limitations.
• Ability to design secure, scalable, observable, supportable, and cost-conscious cloud solutions.
• Understanding of authentication, authorization, secrets management, data protection, networking, APIs, and enterprise integration patterns.
• Strong analytical, troubleshooting, communication, presentation, and collaboration skills, including the ability to work effectively with non-technical stakeholders.

#LI-AG1

The anticipated posting timeline for this opportunity is 10/27/2026-11/27/2026.

If this role is hired in Los Angeles County, CA the following applies:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.  Prior Criminal history will only be considered after a conditional job offer is made and accepted.  Applicants will have the opportunity to explain the circumstances surrounding any convictions, provide mitigating evidence, or challenge the accuracy of the background report.

Compensation & Benefits

Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:
 
Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development.  In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities. 

*These benefits do not apply to internship roles.

Why Join IMA?

We’ve built a reputation for putting our associates first

What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It’s this unique ownership business model that makes working at IMA so appealing.

We work in teams. We sell in teams. We win and prosper as a team

We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly.

We are recognized nationally as a leader in our industry

•    Business Insurance Magazine – Best Places to Work in Insurance 
•    US Insurance Awards – Community Outreach Project of the Year
•    U.S. Chamber of Commerce Citizen Awards – Best Corporate Steward finalist
•    Inc. Magazine Best Workplaces 
•    Inc. 5000 – List of Fastest Growing Companies  
•    Alaska Journal of Commerce – Best Workplaces in Alaska 
•    Charlotte Business Journal – Best Places to Work  
•    Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies 
•    Connecticut Top Workplaces  
•    Dallas Business Journal – Best Places to Work 
•    Denver Business Journal – Best Places to Work
•    Denver Business Journal – Fast 50
•    Kansas City Business Journal – Best Places to Work 
•    Los Angeles Business Journal – Best Places to Work 
•    Puget Sound Business Journal – Washington’s Best Workplaces 
•    Tampa Bay Times – Best Workplaces
•    The Salt Lake City Tribune Top Workplaces 
•    Utah Business – Best Places to Work
•    Wichita Business Journal – Best Places to Work

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.  In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.