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People & Community Coordinator

Role overview

Qualifications

  • Experience working in a fast paced People Operations department ideally including talent acquisition, people and learning & development
  • Good customer service skills
  • Attention to detail and strong organisational skills
  • Tech savvy and previous experience using People systems such as Hibob, Greenhouse and Slack would be great

Responsibilities

  • Onboarding new starters and Associate Clinicians
  • People data compliance checks and reports
  • Support people related initiatives e.g. wellbeing, benefit updates
  • Organising Healios community events (virtual and in person)

Key facts

Hard skills

Other skills

  • Operations
  • Customer Service
  • Organizational Skills
  • Technical Acumen
  • Detail Oriented

About the company

Healios logo

Healios

  • Mental & Behavioral Health
  • Scaleup
  • 201–500
Healios is a leading digital healthcare provider that brings the whole family together to maximise long-term outcomes and wellbeing. As part of our mission to bring exceptional healthcare to anyone, any time, anywhere, we’re reimagining the way children, young people and adults access and receive mental health and neurodevelopmental services by blending the best technology with specialised clinical expertise. As an organisation, we’re focused on uniting talent and innovation to create positive change. Our teams are encouraged to constantly push for better outcomes as they work to improve the lives of people across the UK. To find out more, visit healios.org.uk.

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Job description

POSITION: Permanent, Full Time (0.8 FTE also considered)

LOCATION: Fully remote, UK based 

SALARY: £30,000 per year plus benefits 

United by our vision. Leading with empathy. Pioneers in curiosity.

Healios exists to bring exceptional healthcare to anyone, anytime, anywhere.  By digitising entire clinical pathways, we enable children, adults and their family members to receive and seamlessly transition between clinical services from the comfort of their home. 

Innovation is at the heart of what we do as we strive to be the leading provider of neurodevelopmental and associated mental health services.  You can find out more about us by clicking here!

Healios is all about helping families feel better and that includes our own families too, which is why we embrace diversity in all its forms and offer unparalleled flexibility for our employees. For more information on what it’s like to be a Healios employee, and our hiring processes, take a look at our Notion page. 

“Great minds don’t think alike” 

From our talented tech teams to our standout clinical expertise, we’re bringing great minds together to build more accessible services.  

As our People & Community Coordinator you will play a key role in our People Operations team, working in our People Services team and providing support to our People, Learning and Development and Talent Acquisition teams. 

As part of this role, you’ll be responsible for supporting our key community events including the Company All Minds as well as supporting the People & Talent Director with internal communications and other community and engagement activities. 

Some of the duties include;

  • Onboarding new starters and Associate Clinicians 
  • People data compliance checks and reports
  • People related administration and system updates (e.g. change to terms, working patterns etc)
  • Supporting People related initiatives e.g. wellbeing, benefit updates
  • Answering employee and manager queries
  • Organising Healios community events (virtual and in person) including;
    • Company All Minds agreeing dates and locations with ELT, managing the invite list, sending out invites, sourcing meeting rooms and collating All Minds presentations
    • In person social events e.g. All Minds drinks receptions
    • Supporting Clinical management team with Clinical Conference
  • Supporting with internal communication and community engagement activities

What you need to have

If you feel you could be a good fit for the role but do not meet all of the criteria, please do make an application and we will be happy to consider your application.

  • Experience working in a fast paced People Operations department ideally including talent acquisition, people and learning & development
  • Healthcare knowledge including processes such as DBS, Professional registrations and audit checks 
  • Good customer service skills
  • Attention to detail and strong organisational skills
  • Comfortable working in a remote environment
  • Tech savvy and previous experience using People systems such as Hibob, Greenhouse and Slack would be great 
  • An interest in community and engagement building in a remote organisation
  • Flexibility to support our mission of bringing healthcare to anyone, anytime, anywhere 
  • A commitment to ethical practice and adherence to the highest standards of safeguarding of adults/children

What’s in it for you

  • 33 days holiday (including Bank Holidays) 
  • 3 days for the Christmas closure between Christmas and New Year 
  • Birthday Leave 
  • "Life Leave" - 2 days of extra leave to take when things you can't plan for happen
  • Enhanced family friendly policies  
  • Contributory Pension Scheme 
  • Fully personalised flexible benefits package including; Health Cash Plan, Life Assurance, EAP Service, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme and Wine Club!
  • Work from anywhere policy 
  • Free access to co-working spaces
  • Company laptop, monitor and keyboard, plus an allowance to purchase additional equipment
  • CPD/Growth day per year, plus personal development allowance to invest in your growth
  • Bespoke Healios Training including schedule of monthly CPD for clinicians

ACCOMMODATIONS

We’re glad to accommodate candidates who need adjustments throughout the hiring process and we're always learning about different accessibility needs to ensure our hiring process is accessible for all candidates. We encourage you to be open about the adjustments you need so we can adapt our interview process. You can read more about Healios being an Inclusive Employer on our Notion page

Healios is a Disability Confident Committed Employer and  we are committed to inclusivity and equality for people with different needs in the workplace.

DIVERSITY AND INCLUSION

“Do the right thing” is one of our core Healios values. And building a diverse and inclusive workplace where everyone feels supported is absolutely the right thing to do. Whether we’re developing a new service line or enhancing one of our products, we need people with different skills, backgrounds, identities and perspectives to ensure our innovations will work for the children and young people we are here to serve. By embracing diversity, we can deliver better care experiences and outcomes, while tackling the inequalities in healthcare provision that exist today.

SAFER RECRUITMENT & PRE- EMPLOYMENT CHECKS 

Healios ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation, We will do our absolute best to keep the people that we support, safe from harm. This starts with our recruitment processes.

As part of our pre-employment checks, all employees of Healios will be asked to have a Disclosure and Barring Service (DBS) check. Dependent on your role within the business, this will either be an Enhanced or Basic. A Protecting Vulnerable Groups (PVG) check will be required. You will also be asked to provide two professional references as a minimum. 

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