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Senior SAP AMS Support Consultant (SAP SD, SAP MM, SAP PP)

Role overview

Qualifications

  • Strong knowledge and understanding of SAP SD
  • Strong knowledge and understanding of SAP MM
  • Strong knowledge and understanding of SAP PP

Responsibilities

  • Exceed customer expectations in support and service
  • Manage and deliver day-to-day client requirements including Service Requests, Incident Resolution, Problem Management, and Minor Changes
  • Resolve complex issues and provide strategic advice to improve SAP-related processes
  • Own SAP AMS related activities across different SAP modules

Key facts

Hard skills

Other skills

  • Customer Service
  • Strategic Thinking

About the company

The Config Team Ltd logo

The Config Team Ltd

  • IT Services & Consulting
  • 51–200
We specialise in the design, development and implementation of innovative SAP Supply Chain solutions that deliver an integrated end-to-end supply chain process. We only focus on the SAP Supply Chain, meaning our customers benefit from extensive specialised knowledge, experience and innovation. The leader in our field, we have been implementing SAP Supply Chain solutions for more than 25 years, for global brands across a diverse range of industries. We adopt a collaborative approach to everything we do, working together with our customers to implement solutions that deliver tangible business benefits. Our collective knowledge and experience of the SAP Supply Chain is unrivalled, which has led to us retaining many long-standing customers that trust us with their SAP Supply Chain solutions year after year.

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Job description

Job title: Senior SAP AMS Support Consultant (SAP SD, SAP MM, SAP PP)

Employment: Permanent

Location: UK based

Salary: Excellent basic salary

Benefits: 24 days holiday, paid birthday day off, paid volunteer day, holiday buy & sell, Bupa private healthcare, 5% employer matched pension contribution, life insurance 4x annual salary, electric car lease scheme, funded social events, investment in personal development, you chose the charity we make the financial contribution, CSR initiatives, and much more!

The Company

At The Config Team, we’re not a typical corporate consultancy, and we’re not a generic SAP/IT Consultancy. We are experts in SAP supply chain, and we do it exceptionally well. With 30+ years of experience and our own suite of products (like PreBilt™ for EWM), we help global brands create smarter, faster, more resilient supply chains.

Each project we deliver is different from the next. We can offer an environment that brings a variety of projects at the forefront of modern supply chain solutions.

What You’ll Do

To delight our customers by exceeding their expectations in all aspects of support and service. The Config Team is an experienced and trusted SAP AMS partner.

The Senior AMS Consultant is critical for managing and delivering day to day client requirements including Service Requests, Incident Resolution, Problem Management and Minor Changes aligned to ITIL Methodology and Service Level Agreements. This role involves resolving complex issues and providing strategic advice to improve SAP-related processes.

You will be expected to own SAP AMS related activities across different SAP modules. Support of other technologies including the range of The Config Team products and mobile technology. The role will see you develop a strong understanding of client and industry business processes to provide advice to clients.

To ensure the above is fully achievable for our clients you will need to have a strong knowledge and understanding of SAP SD, SAP MM, and SAP PP.

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