Logo for EXL

Executive

Role overview

Qualifications

  • Good Computer navigation skills
  • Proficient in MS office
  • Excellent written and verbal communication skills
  • Customer Service focus and telephone etiquette

Responsibilities

  • Commits to achieving specific objectives and takes ownership for accomplishing them
  • Effectively balances quality, customer service and productivity standards
  • Possesses necessary knowledge of business concepts to effectively perform the job
  • Ability to multi task, prioritize and manage daily work activities

Key facts

Hard skills

Other skills

  • Microsoft Office
  • Typing
  • Business Acumen
  • Customer Service
  • Self-Discipline
  • Adaptability
  • Presentations
  • Goal-Oriented
  • Communication
  • Active Listening
  • Creative Questioning
  • Logical Reasoning
  • Multitasking
  • Prioritization
  • Time Management

About the company

EXL logo

EXL

  • Outsourcing & BPO
  • XLarge
  • 10,001+
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Technical Skills

  • Good Computer navigation skills, keyboarding skills

  • Proficient in MS office

Process Specific Skills

  • Possesses necessary knowledge of business concepts to effectively perform the job

  • Commits to achieving specific objectives and takes ownership for accomplishing them.

  • Effectively balances quality, customer service and productivity standards

Soft skills (Desired)

  • Self-discipline

  • Result orientation 

  • Adaptability 

  • Presentation skills

  • Feedback skills

  • Goal oriented

Soft Skills (Minimum)
  • Excellent written and verbal communication skills

  • Listening and comprehension skills 

  • Questioning and Reasoning Skills

  • Customer Service focus and telephone etiquette

  • Ability to multi task, prioritize and manage daily work activities

Related jobs

See all jobs

Other jobs at EXL