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EXL
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Good Computer navigation skills, keyboarding skills
Proficient in MS office
Process Specific Skills
Possesses necessary knowledge of business concepts to effectively perform the job
Commits to achieving specific objectives and takes ownership for accomplishing them.
Effectively balances quality, customer service and productivity standards
Soft skills (Desired)
Self-discipline
Result orientation
Adaptability
Presentation skills
Feedback skills
Goal oriented
Excellent written and verbal communication skills
Listening and comprehension skills
Questioning and Reasoning Skills
Customer Service focus and telephone etiquette
Ability to multi task, prioritize and manage daily work activities
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EXL

EXL

EXL