Certified Pharmacy Technician - Clinical Expert

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Certified Pharmacy Technician (CPhT)
Type: Contract
Compensation: $35/hour
Location: Remote
Commitment: 30–40 hours/week

Role Responsibilities

• Answer medication-related clinical questions using patient context, source materials, and labelling guidelines.
• Review AI-generated responses for clinical accuracy, safety, clarity, completeness, and evidence support.
• Correct inaccurate or incomplete responses and provide structured annotations and written feedback.
• Identify and escalate cases involving insufficient evidence, conflicting guidance, unclear clinical context, or patient safety concerns.
• Apply project rubrics and quality standards consistently while participating in calibration and feedback sessions.

Qualifications

Must-Have

• Certified Pharmacy Technician (CPhT) or equivalent pharmacy technician experience.
• Hands-on experience with medications, prescriptions, pharmacy operations, and prior authorisation workflows.
• Strong understanding of medication safety, drug interactions, and pharmacy best practices.
• Excellent written communication skills and strong attention to detail.
• Comfortable following structured annotation guidelines.

Preferred

• Prior authorisation or speciality pharmacy experience.
• Experience with medication access programs.
• Familiarity with Epic, Cerner, or other electronic health record (EHR) systems.
• Experience in clinical quality assurance.
• Experience in AI evaluation, clinical content review, or healthcare data annotation.
• Knowledge of 340B or medication assistance programs.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.