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.Net & Java Application and Innovation Customer Engineer

Role overview

Qualifications

  • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
  • 4+ years of development-related experience using Visual Studio and .NET applications
  • 1+ year of experience using Azure DevOps or GitHub
  • 2+ years of customer-facing experience collaborating with stakeholders

Responsibilities

  • Provides subject matter expertise in guiding customers and leading working sessions
  • Java Application Modernization, Enterprise Application Migration, and Architecture Design
  • Production Deployment and Release Oversight
  • Technical Assessment and Application Architecture Review

Key facts

Hard skills

Other skills

  • Customer Service
  • Collaboration

About the company

JDA TSG logo

JDA TSG

  • Outsourcing & BPO
  • SME
  • 501–1,000
JDA TSG is a preferred global strategic and outsourcing partner of some of the biggest brands in the world. Our team of experts provides new perspectives and solves your most critical operational challenges. Our mission is to deliver services that are effective, agile and scalable, designing every engagement to address your organization’s unique environment. The result is efficient operations, simplified complex programs, and a flexible strategy provides space for business agility. Founded in 2011, our team meets you where you are to deliver a plan of action of combined people, process, and technology that drives exceptional outcomes across talent acquisition and operational process improvement.

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Job description

Overview:

Application and Innovation Customer Engineer (CE)

JDA TSG is seeking a highly experienced .NET and Java Application and Innovation Expert to work as a Customer Engineer (CE). This role provides advisory services in architecture, consulting, and technical support to help customers develop solutions and resolve issues related to .NET Framework and Java application modernization.

Title: Application and Innovation Customer Engineer
Location: Remote, United States
Salary: $95,000–$110,000

What You Will Do:

Provides subject matter expertise in guiding customers and leading working sessions in the following areas:

  • .NET Development, Code Review, Debugging, Performance Tuning, and Optimization
  • Java Application Modernization, Enterprise Application Migration, and Architecture Design
  • BizTalk Server Architecture, Administration, and Health Checks
  • Azure DevOps Services
  • GitHub, GitHub for Developers, and Source Control
  • Secure DevOps and Application Security Principles and Practices
  • Proof of Concept (PoC) Development
  • Production Deployment and Release Oversight
  • Technical Assessment and Application Architecture Review
Who You Are:

Required / Minimum Qualifications

  • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field; equivalent certifications or experience may be considered.
  • 4+ years of development-related experience using Visual Studio and .NET applications (.NET Framework or .NET Core) in on-premises, hybrid, or Azure production environments.
  • 1+ year of experience using Azure DevOps or GitHub.
  • 2+ years of customer-facing experience collaborating with stakeholders, management, teams, or developers.
  • Proven experience planning, deploying, operating, and optimizing on-premises, hybrid, and/or cloud applications.
  • Demonstrated excellent customer service skills.

Preferred / Optional Skills

  • Large-scale or N-tier application development.
  • Web application, Web Services/API, or microservices development.
  • Cloud Platform as a Service (PaaS) and Infrastructure as a Service (IaaS).
  • Application development environments and pipeline development.
  • Experience with TFS, Azure DevOps, and GitHub, including an understanding of the CI/CD lifecycle.
  • Application containerization using Kubernetes or Windows Containers.
  • Working knowledge of additional programming languages and frameworks, such as Python, Angular, C++, and Java, in addition to C#.
  • Production debugging and troubleshooting.
  • Application monitoring using Application Insights or applications running on IIS.
  • Knowledge of resilient application architecture and experience building secure, resilient applications.

Additional Technical Skills

  • Web Hosting: IIS, Kestrel
  • Containers and Orchestration: Kubernetes, Docker
  • Application Monitoring and Telemetry: Azure Monitor, Application Insights
  • Programming Languages and Frameworks: C#, .NET, Java, Python, Angular, C++
  • Infrastructure as Code (IaC): ARM Templates, Bicep, Terraform
  • Low-Code / No-Code Development: Microsoft Power Platform, Azure Logic Apps, Azure API Management (APIM), Power Platform configuration and development, and general low-code development practices

Relevant Certifications

  • Microsoft Certified: Azure Developer Associate (AZ-204)
  • Microsoft Certified: DevOps Engineer Expert (AZ-400)
  • Microsoft Certified: Power Platform Developer Associate (PL-400)
  • Microsoft Certified: Power Platform Solution Architect Expert (PL-600)
  • Microsoft Certified: Azure AI Engineer Associate (AI-102)
  • GitHub Foundations Certification
  • GitHub Administration Certification
  • GitHub Actions Certification
  • GitHub Advanced Security Certification
What We Offer:
  • Healthcare - Comprehensive coverage for you and your family
  • Employee Assistance Program - Get support when you or your family need it with counseling and coaching
  • 401K with company match
  • Paid time off
  • Paid parental leave
  • Volunteer Day Off
  • Life insurance - Protect your loved ones and their future
  • Business travel accident insurance
Posted Salary Range: USD $95,000.00 - USD $110,000.00 /Yr.

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