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Contents Adjuster Trainee

Role overview

Qualifications

  • High school diploma or GED required
  • One (1) year of customer service, construction or related experience
  • Strong oral and written communication skills
  • PC literate, including Microsoft Office products

Responsibilities

  • Completes assigned non-complex projects as defined by the sponsoring department management
  • Assists property experts with projects and participates in meetings
  • Trains on insurance coverages and principles, with a plan to obtain an adjuster's license within 12 months
  • Interacts with insureds, documenting claims data and related evidence

Key facts

Hard skills

Other skills

  • Microsoft Office
  • Communication
  • Social Skills
  • Organizational Skills
  • Teamwork
  • Problem Solving

About the company

Sedgwick Ireland logo

Sedgwick Ireland

  • Insurance
  • Startup
  • 201–500
Sedgwick, previously operating under the OSG Vericlaim brand, is Ireland's largest and longest established Specialist Third Party Administrator and Loss Adjuster. We are a SEDGWICK Company and part of the Global Sedgwick Organisation backed by the resources of the Leading Global Provider of technology enabled risk and claims solutions we can truly offer a local market based service operating to market leading international standards. Having built on our history and heritage as Chartered Loss Adjusters, today we provide a diverse and extensive range of outsource services for the Insurance and Financial Sectors in Ireland and Internationally. A unique business model incorporating industry and market experience, the application of behavioural science, lean process management and modern technology sets Sedgwick apart from the competition in our chosen markets. Providing the service layer between our clients and their customers we have a proven pedigree and reputation for operational excellence delivering the widest range of specialist and technical services in the market. The Sedgwick difference is our People and a desire to develop our talent for the benefit of all our stakeholders. Taking Care of People "Caring Counts” is at the heart of everything we do and the guiding principal in the development of Sedgwick becoming the leading broad based service provider we are today. We are Regulated as an Insurance Intermediary with the Central Bank of Ireland, have full EU Passport status and meet all Fiduciary and Corporate Governance Standards.

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Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Contents Adjuster Trainee

PRIMARY PURPOSE:  Completes non-complex projects related to claims operations including field, desk and estimating software activities; networks with adjusters and other Sedgwick colleagues; and participates in defined learning path to pursue an adjuster license within 12 months of hire.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Completes assigned non-complex projects as defined by the sponsoring department management. Projects may involve various specialty practice areas of claims such as engineering, forensic accounting, and fire investigation.
  • Assists property experts with projects and participates in meetings.
  • Trains on insurance coverages and principles, which may include analysis of loss experience, financial conditions and physical characteristics of risks with a plan to obtain an adjuster's license within 12 months in position.
  • Under the direction of a claims expert, interacts with insureds, documenting claims data, visuals and related evidence.
  • Supports experts in the claims inspection process.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Travels as required.

QUALIFICATIONS

Education & Licensing
High school diploma or GED required.

Experience
One (1) years of customer service, construction or related experience or equivalent combination of education and experience required.
 

Skills & Knowledge

  • Strong oral and written communication skills
  • PC literate, including Microsoft Office products
  • Organizational skills
  • Excellent interpersonal skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Computer keyboarding, travel as required.  Have the ability to climb, crawl, stoop, kneel, reaching/working overhead, lift/carry up to 50 pounds, push/pull up to 100 pounds and drive up to 4 hours per day.  Must have continual use of manual dexterity.

Auditory/Visual:  Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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