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Knowledge Management Analyst Graduate Summer Intern

Role overview

Qualifications

  • Bachelor's degree or equivalent undergraduate coursework completed
  • Enrolled in a graduate program related to the hiring department
  • Pursuing a degree in Business Analytics, Data Analytics, Information Systems, Information Science, Applied AI, Human-Computer Interaction, Learning Technology, Digital Communications, or a related field
  • Experience with data analysis, Excel, visualization, AI tools, content systems, or user research preferred

Responsibilities

  • Apply AI, analytics, and process-improvement skills to KM opportunities
  • Communicate project status and results to staff mentors and management
  • Research various legal, regulatory, and other topics within functional area and industry
  • Attend training and development presentations to enhance professional competencies

Key facts

Hard skills

Other skills

  • Microsoft Excel
  • Communication
  • Research

About the company

Centene Corporation logo

Centene Corporation

  • Health Insurance & Payers
  • XLarge
  • 10,001+
Centene Corporation provides high-quality healthcare services to members in all 50 states. Since its founding in 1984, Centene has worked to transform the health of communities, one person at a time. Centene is the largest Medicaid managed care organization in the country and provides a portfolio of services to government sponsored healthcare programs. Centene believes that healthcare is best delivered locally. Our local health plans offer a range of health insurance solutions with a focus on providing accessible care to uninsured and under-insured individuals. Many receive benefits provided under Medicaid, including the State Children's Health Insurance Program (CHIP), as well as Aged, Blind or Disabled (ABD), Foster Care and Long Term Care (LTC), in addition to other state-sponsored/hybrid programs, and Medicare (Special Needs Plans). Centene also contracts with other healthcare and commercial organizations to provide specialty services including behavioral health management, care management software, dental benefits management, in-home health services, life and health management, managed vision, pharmacy benefits management, specialty pharmacy and telehealth services. Centene’s hiring practices reflect the composition of the members and communities we serve, allowing us to deliver quality, culturally sensitive healthcare to millions of members. Centene employees help change the world of healthcare and transform our communities. To learn more about career opportunities with Centene, visit: https://jobs.centene.com/

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Job description

Position Purpose: The intern will apply AI, analytics, and process-improvement skills to one or two prioritized future-state KM opportunities. Potential work includes AI Assist answer-quality measurement, content supply chain mapping, Power BI advancement, scalable knowledge editing, connected content and contextual retrieval, AI-enabled content health, and lifecycle management. The intern will not be expected to own every area listed. Assignments will be selected closer to the internship based on the state of KM technology, available data, active projects, and business needs, while maintaining a common emphasis on data analysis, AI, automation, content quality, and documented processes that improve how KM and Training support the business.


Learn about various processes and functions within the Managed Care industry and develop professionally by contributing to projects that support the business.

  • Learn various job functions within the Managed Care industry and explore various career opportunities

  • Apply academic knowledge and learn new skills by contributing to various projects

  • Communicate project status and results to staff mentors and management

  • Research various legal, regulatory, and other topics within functional area and industry

  • Attend training and development presentations to enhance professional competencies
  • Performs other duties as assigned

  • Complies with all policies and standards

The salary range is: $21.00 - $30.00 per hour

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

Education/Experience: Bachelor’s degree or equivalent undergraduate coursework completed. Must be enrolled in a graduate program at an accredited university or college in a field related to the hiring department through the internship period. Currently pursuing a degree in Business Analytics, Data Analytics, Information Systems, Information Science, Applied AI, Human-Computer Interaction, Learning Technology, Digital Communications, or a related field. Experience through coursework or projects with data analysis, Excel, visualization, AI tools, content systems, or user research is preferred. Power BI, SQL, or knowledge-management platform experience is a plus.



At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.


Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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