Developer II, C2 Software (AI)

Location: Remote (India)

Here’s what we do and why it matters 

We work to simplify the cloud for IT professionals so they can focus on what really matters, making their customers' lives better. C2, is our complete and innovative ITSM, facilitates service management for our partners and customers. Find out how we do that here: https://c2-itsm.com/about-us/ and www.sherweb.com/about/ 

Here's how you will contribute to the company’s success 

• Strong expertise in designing and building scalable web applications, along with hands-on experience integrating AI capabilities into enterprise-grade products. Propose, review, and implement User stories and bugs. 
• Define and uphold coding standards while contributing meaningfully to the code review process. 
• Mentor Developer I team members, supporting their growth and performance. 
• Apply SDLC best practices and design patterns effectively. 
• Translate the Product Owner’s vision into actionable technical plans and execute them with your development team. 
• Identify elements of technical debt within the team, help prioritize them, and drive their resolution. 
• Participate in recruitment activities, including second-stage technical interviews, when required. 
• Stay up to date with emerging technologies and industry best practices, sharing relevant insights with the team as part of ongoing technology watch. 

Here's what you need to have and master to get the job: 

• College or University degree/diploma in Computer Science (or equivalent). 
• 7+ years of proven experience developing web applications, REST APIs, and SaaS products, including at least 3 years of hands-on experience implementing AI-driven solutions. 
• Strong understanding and application of SOLID and DDD principles, with a focus on writing clean, maintainable code. 
• Proficiency in the following technologies: .NET Core, .NET Framework, C#, SPA (Angular), SQL Server, and Azure DevOps. 
• Integrate AI and Generative AI capabilities into web applications. 
• Develop AI-powered features such as intelligent search, summarization, recommendations, copilots, chat interfaces, and workflow automation. 
• Integrate applications with LLM APIs and AI platforms. 
• Implement RAG-based solutions using embeddings, vector databases, MCP development and enterprise knowledge sources. 
• Design prompts, agent workflows, and tool integrations for AI-enabled applications. 
• Evaluate AI responses for accuracy, reliability, performance, security, and cost. 
• Strong team spirit and collaborative mindset. 
• Excellent communication skills in English (speaking, writing, reading, and comprehension). 

Benefits of working at Sherweb 

Sherweb is, above all, an environment where the needs of our customers are at the heart of our actions. We are committed to living our values of passion, teamwork and integrity every day. 

A fast-paced work place that adapts to you 

• A friendly and diverse work culture with inclusion and equality at heart of our actions 
• State-of-the art technology and tools 
• A results-oriented culture where talent, action, and thinking outside the box are given due recognition 
• Annual salary reviews based on performance 
• Generous and caring colleagues of various professional and cultural backgrounds 

A flexible total compensation package 

• Vacation time 
• Monthly home internet allowance 
• Continuous learning opportunities. 

Significant growth opportunities 

• A career path with opportunities to learn and grow 
• Close collaboration with your direct manager, with open and honest communication to support your development. 
• Multiple initial and on-the-job training opportunities and tools to track progress and help you scale in your career 

Last but not least: “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year 

Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position always require written and oral communication with an English-speaking clientele.