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V101 - Executive Assistant

Role overview

Qualifications

  • 1–3 years of administrative or professional services experience
  • Excellent written and spoken English, including grammar and proofreading skills
  • Proficiency with Microsoft Office and experience managing email, calendars, documents, and administrative workflows
  • Compassionate, empathetic, and non-judgmental approach to client interactions

Responsibilities

  • Follow up with clients to maintain strong relationships and smooth workflows
  • Create, update, and maintain SOP documentation
  • Assist with client offboarding and ensure matters are properly closed out
  • Manage and organize email inboxes to ensure priority client communications are addressed promptly

Key facts

Hard skills

Other skills

  • Microsoft Office
  • Communication
  • Empathy
  • Time Management
  • Detail Oriented

About the company

Job Duck logo

Job Duck

Staffing & Recruiting

We help incredible people find amazing careers working from home for a United States-based business.

Company details

Company typeSME
IndustryStaffing & Recruiting
Company size201 - 500

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Job description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

This role is a key support position designed to help a growing legal practice operate more efficiently while delivering an excellent client experience. As an Executive Assistant with Job Duck, you will manage day-to-day administrative operations, keep communication organized, and ensure clients move smoothly through the intake and onboarding process.


Your work will directly impact the firm’s ability to focus on client delivery, legal work, and business development. This role is ideal for someone who enjoys bringing structure to busy environments, takes initiative without being asked, and approaches client interactions with empathy and professionalism. You will thrive if you are detail-oriented, proactive, and motivated by helping others succeed behind the scenes.


  • Compensation Range: 1,060 USD to 1,150 USD
  • Schedule: Monday to Friday 8:30AM to 5:30PM MST

Responsibilities include, but are not limited to:

• Follow up with clients to maintain strong relationships and smooth workflows

• Create, update, and maintain SOP documentation

• Assist with client offboarding and ensure matters are properly closed out

• Answer, route, and respond to client phone calls, emails, and inquiries

• Manage and organize email inboxes to ensure priority client communications are addressed promptly

• Send documents, engagement letters, and follow up to ensure signatures and payment completion

• Support client onboarding and manage the sales pipeline

• Perform ongoing data entry and administrative support tasks

• Conduct follow-up calls and emails to schedule meetings and obtain missing information

• Draft and send professional email responses on behalf of the firm and proof documents for grammar, formatting, accuracy, and client information

• Schedule meetings and coordinate calendars for attorneys and paralegals

• Respond to scheduling and pre-sales inquiries

Requirements:

  • 1–3 years of administrative or professional services experience. 
  • Excellent written and spoken English, including grammar and proofreading skills. 
  • Proficiency with Microsoft Office and experience managing email, calendars, documents, and administrative workflows. 
  • Compassionate, empathetic, and non-judgmental approach to client interactions
  • Ability to work independently while collaborating with a small team

Work Shift:

8:30 AM - 5:30 PM [MST][MDT] (United States of America)

Languages:

English

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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