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Salesforce Business Solution Architect

Role overview

Qualifications

  • Background in working with Salesforce for 10+ years or equivalent experience
  • Expertise in Salesforce CRM, CPQ, and API management
  • Hands-on experience in data migration, process harmonization, and CRM consolidation projects
  • Strong understanding of sales processes, automation strategies, and Agile methodologies

Responsibilities

  • Conduct discovery workshops to align and optimize business processes within the Salesforce environment
  • Design high-level solution architecture and prepare configuration blueprints to leverage Salesforce capabilities with minimal customizations
  • Lead data migration efforts for multiple objects, ensuring proper mapping, readiness, automation, and smooth loading
  • Address API governance issues to improve system monitoring and prevent revenue-related challenges

Key facts

  • Remote from: Ukraine, Europe, EMEA
  • Full time
  • Expert & Leadership (>10 years)
  • Salesforce Architect
  • English

Hard skills

Other skills

  • Communication
  • Problem Solving

About the company

EPAM Systems logo

EPAM Systems

IT Services & IT Consulting

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

Company details

Company typeXLarge
IndustryIT Services & IT Consulting
Company size10001

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Job description

We are seeking a skilled Salesforce Business Solution Architect to lead the migration of a legacy Salesforce instance into a consolidated Salesforce environment. This role focuses on process harmonization, data migration, CRM integration, and addressing API governance challenges to enhance automation and standardize processes. Responsibilities Conduct discovery workshops to align and optimize business processes within the Salesforce environment Design high-level solution architecture and prepare configuration blueprints to leverage Salesforce capabilities with minimal customizations Lead data migration efforts for multiple objects, ensuring proper mapping, readiness, automation, and smooth loading Address API governance issues to improve system monitoring and prevent revenue-related challenges Oversee Salesforce configuration, including CPQ enablement to align with overarching business objectives Ensure thorough quality testing during SIT and UAT phases and manage resolution of migration-related issues in hypercare support Collaborate with stakeholders to refine plans, create feature pipelines, and deliver actionable user stories with detailed acceptance criteria Facilitate change management efforts to ensure user adoption of new processes and tools Requirements Background in working with Salesforce for 10+ years or equivalent experience Expertise in Salesforce CRM, CPQ, and API management Hands-on experience in data migration, process harmonization, and CRM consolidation projects Strong understanding of sales processes, automation strategies, and Agile methodologies Exceptional communication, problem-solving, and stakeholder management capabilities English language proficiency at an Advanced level (C1) Nice to have Salesforce certifications, such as Application Architect or CPQ Specialist Experience in enterprise-level Salesforce migrations

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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