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Data Analyst [Senior/Lead with Azure]

EPAM Systems

Role overview

Qualifications

  • 3+ years of experience as a Data Analyst in similar projects
  • Background in data integration, reporting, and analytics in customer service contexts
  • Experience in Azure Data Lake for data storage and management
  • Proficiency in Azure Data Factory for data migration and ETL processes

Responsibilities

  • Ensure comprehensive and accurate data migration using Azure Data Factory
  • Set up report datasets for further custom report development in Power BI
  • Collaborate with stakeholders to understand reporting needs and deliver insights
  • Provide data analysis to support customer service agents and enhance the quality of customer service

Key facts

Hard skills

Other skills

  • Analytical Thinking
  • Critical Thinking
  • Communication
  • Collaboration
  • Detail Oriented
  • Problem Solving

About the company

EPAM Systems logo

EPAM Systems

IT Services & IT Consulting

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

Company details

Company typeXLarge
IndustryIT Services & IT Consulting
Company size10001

Links

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Job description

We are seeking a skilled Data Analyst with a focus on Azure technologies. You will play a vital role in data migration, analysis, and visualization to support our clients' needs. If you are passionate about leveraging data to drive insights and improvement in customer service, we encourage you to apply. Responsibilities Ensure comprehensive and accurate data migration using Azure Data Factory Set up report datasets for further custom report development in Power BI to build a custom intelligent analytics layer for the client Collaborate with stakeholders to understand reporting needs and deliver insights Provide data analysis to support customer service agents and enhance the quality of customer service by identifying support trends and common issues Ensure availability of complete and accurate customer data Requirements 3+ years of experience as a Data Analyst in similar projects Background in data integration, reporting, and analytics in customer service contexts Experience in Azure Data Lake for data storage and management Proficiency in Azure Data Factory for data migration and ETL processes Background in data modeling principles and best practices Experience with data analysis techniques to derive actionable insights Familiarity with managing data integrity and systems of record Strong analytical and critical thinking abilities Excellent communication and collaboration skills Ability to work independently and as part of a team Attention to detail and problem-solving skills Strong verbal and written communication skills in English, at least at a B2 level Nice to have Expertise in Microsoft Power BI for creating custom reports and dashboards

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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