Senior Power Platform MS Copilot Enablement Engineer

We are seeking a Senior Power Platform MS Copilot Enablement Engineer to establish and lead a strategic support framework for business users. This critical role is not just focused on building agents; it is about empowering non-technical users by providing expert guidance, comprehensive training, and robust technical architecture necessary for successful, scalable MS Copilot Studio deployments for Citizen Developers. The ideal candidate possesses a unique blend of advanced technical expertise in the Power Platform and a strong aptitude for communication and instructional design, serving as the Subject Matter Expert (SME) for the internal support organization. Responsibilities Design and implement a self-service support framework that guides non-technical users through the agent creation process in MS Copilot Studio, minimizing friction and maximizing adoption Develop high-impact, step-by-step training materials, workshops, and visual documentation that translate complex technical processes into practical, easy-to-follow instructions for Citizen Developers Define the robust technical architecture for Copilot Studio environments, ensuring solutions are scalable, secure, compliant, and integrated with necessary business systems via Power Automate and APIs Serve as the lead technical mentor, providing direct support and deployment assistance to business users, acting as the final point of escalation for complex agent configurations Define the entire lifecycle of an agent, from concept ideation and training to deployment, governance, and maintenance, to ensure operational excellence Develop the strategy for promoting and selling this new support service, clearly articulating the value of the framework to both technical and non-technical stakeholders Requirements 5+ years of experience in architecting and deploying complex solutions within MS Copilot Studio, including governance and security best practices Experience designing processes and documentation suitable for non-technical users, focusing on intuitive UI/UX and guided workflows Deep knowledge of the Power Platform ecosystem, including Power Automate, Power Pages, and Dataverse, along with a strong understanding of low-code architecture Exceptional ability to communicate technical concepts simply, creating structured training paths and clear, actionable documentation Ability to think beyond the immediate build, defining the long-term architectural vision and governance strategy Strong understanding of system integration points and how to leverage connectors and APIs to enrich Copilot Studio agents English proficiency at B2 level or higher