Lead Cloud Native Developer

We are seeking a Lead Cloud Native Developer to drive a full platform migration from LiveChat to Amazon Connect Chat for a global life-sciences client, overseeing Amazon Connect configuration, a custom agent workspace, Salesforce integration, Microsoft Teams presence sync, SSO via Entra ID, and DynamoDB-backed runtime lookups. Responsibilities Own technical delivery quality from Discovery through Build; present to the SA on architecture alignment and to the Delivery Manager on timeline and risk Break architecture decisions into implementable work items; maintain a backlog that reflects the March 1 deadline constraint and sequences dependencies correctly Contribute hands-on to the highest-risk components (e.g. bidirectional Teams sync, Salesforce iFrame auth) rather than delegating all coding to the development team Run code reviews and enforce implementation standards across the team Identify and escalate blockers — particularly external dependencies (Azure AD app registration, Salesforce team access, Bedrock API contract) — before they affect the critical path Ensure QA has testable, documented components; collaborate on end-to-end SIT test cases Lead knowledge-transfer activities (train-the-trainer model) so the client's team can operate the platform post-go-live Coordinate with the Entra ID/Azure AD provisioning workstream and the Bedrock/Lex self-service team on the agent-availability API interface Lead day-to-day technical delivery across a multi-discipline team of Amazon Connect developers, a Salesforce developer, DevOps, and QA Requirements 5+ years of hands-on Amazon Connect experience, including contact flows, queues, routing profiles, and the Amazon Connect Streams API; must be able to build and debug contact flows directly, not just oversee others doing it Proficiency in AWS Lambda and serverless integration, including DynamoDB, S3, and EventBridge Experience leading delivery teams on time-critical AWS engagements; able to hold a team to a fixed deadline through sequencing and proactive risk management Skills in Salesforce integration, including REST API patterns, Lambda/S3 triggers, or equivalent event-driven integration with CRM platforms Capability to work with blended IaC pipelines (CloudFormation/CDK for what can be automated, manual procedures where it cannot) Familiarity with Microsoft Graph API (Teams presence/status) or the ability to ramp quickly on it Clear, direct communication skills; able to surface risks to stakeholders early and collaborate across teams (the client's IT, Bedrock product team, Salesforce team) without direct authority English proficiency at B2 level or higher Nice to have Prior experience on LiveChat-to-Connect or comparable contact-centre platform migrations Familiarity with Entra ID (Azure AD) SSO configuration for Amazon Connect Experience with Amazon Connect Cases or Connect Wisdom Background in life-sciences, medtech, or comparable regulated-industry delivery