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Lead AI Agent Engineer

Role overview

Qualifications

  • Substantial experience delivering and operating production software, typically five or more years.
  • Strong programming skills and production depth in at least one general-purpose language.
  • Deep experience with cloud managed services for AI hosting.
  • Experience designing system components or complete solutions.

Responsibilities

  • Lead solution design across agent execution, memory, identity, tool integration, and observability.
  • Guide the team's use of cloud managed services for AI hosting.
  • Establish implementation patterns and validate platform choices against reliability, security, cost, and operational requirements.
  • Guide production readiness and incident response.

Key facts

Hard skills

Other skills

  • Communication
  • Teamwork
  • Problem Solving
  • Coaching
  • Delegation Skills

About the company

EPAM Systems logo

EPAM Systems

IT Services & IT Consulting

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

Company details

Company typeXLarge
IndustryIT Services & IT Consulting
Company size10001

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Job description

Lead the technical design and delivery of production AI agent solutions. This is a hands-on technical leadership role combining architecture, engineering, and team delivery. You will work with customers and stakeholders to define the right solution, guide engineers through implementation, and take responsibility for technical quality and operational readiness across the team's work. We welcome engineers from different programming backgrounds. We value depth in your existing language and the ability to learn the languages and tools needed for the role. Responsibilities Lead solution design across agent execution, memory, identity, tool integration, and observability Turn customer needs into clear requirements, compare alternatives, and explain the business and technical reasons for the chosen approach Guide the team's use of cloud managed services for AI hosting (e.g., Bedrock, Azure AI Foundry, Vertex AI) Establish implementation patterns and validate platform choices against reliability, security, cost, and operational requirements Design and guide implementation of an LLM gateway & routing layer covering model tiering, quota/cost control, and observability (e.g., LiteLLM, APIM AI Gateway) Design and review memory, context, and state-management approaches for long-running workflows, including recovery, data retention, access boundaries, and isolation between users or engagements Set integration standards for MCP servers and tools used in authorized security workflows, including reconnaissance, scanners, controlled exploit tooling, and internal services Define permissions, approval requirements, auditability, and containment of failures Establish a balanced testing and evaluation strategy covering software correctness, agent behavior, security boundaries, and operational performance Define release criteria and ensure the team can demonstrate that they are met Guide production readiness and incident response, including observability, cost controls, staged delivery, rollback, and recovery Use operational evidence to prioritize improvements and technical debt Plan and prioritize technical delivery with product, security, and engineering stakeholders Break work into achievable milestones, delegate ownership, manage dependencies, and resolve technical and delivery impediments Personally build working prototypes and production-grade slices of the solution, taking them through implementation, testing, and deployment Lead complex troubleshooting and develop other engineers through design reviews, coaching, and constructive feedback Improve engineering processes, contribute to technical hiring, and communicate progress, risks, alternatives, and decisions clearly to customers and the team Requirements Substantial experience delivering and operating production software, typically five or more years, including at least one year shipping LLM-based agents to production You also bring a demonstrated record of technical leadership and team delivery Strong programming skills and production depth in at least one general-purpose language, with practical agent development experience You can work across language boundaries, guide technology choices, and help the team adopt unfamiliar tools You personally deliver working prototypes and production-grade implementations Experience designing system components or complete solutions, evaluating architectural alternatives, and making decisions against business needs and non-functional requirements Deep experience with cloud managed services for AI hosting (e.g., Bedrock, Azure AI Foundry, Vertex AI), including runtime, state, identity, integration, and observability concerns, and evidence of leading a team through adoption of an unfamiliar platform Practical expertise in MCP, tool orchestration, context and memory management, and agent evaluation, supported by a strong understanding of distributed-system failures and security boundaries Experience establishing or improving testing, CI/CD, observability, and engineering practices You can explain how these practices improved quality, delivery, or operational outcomes Experience leading technical discussions with customers, presenting alternatives, and aligning stakeholders on scope, priorities, risks, and trade-offs The ability to plan team delivery, delegate effectively, resolve disagreements and impediments, mentor engineers, and conduct technical interviews Sound judgment when adopting AI development tools: clear expectations for data access, permissions, review, and verification, with outcomes assessed through evidence English proficiency at B2 level or higher Nice to have Experience leading engineering work in application security, penetration testing, red-teaming, or security automation within an authorized scope Experience designing platforms for sandboxed code execution, browser agents, or autonomous tool orchestration Experience establishing reusable agent components, evaluation practices, or operational standards used by multiple teams Experience taking a new product or technical capability from initial design through launch and ongoing operation

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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