Senior Automation JS (Salesforce Service Cloud)

We are seeking a Senior Automation JS (Salesforce Service Cloud) QA Engineer with automation and manual testing experience in Salesforce Service Cloud to support a migration and integration initiative. The ideal candidate will be responsible for testing Salesforce functionality, validating integrations, performing data testing, and ensuring a smooth transition as legacy services are deprecated and replaced, while suggesting process improvements and supporting team coordination to keep the migration on schedule. Responsibilities Manage testing activities and collaborate with teams to guide test approaches, understand challenges, and resolve issues efficiently Collaborate with client, EPAM, and third-party teams to plan test phases, ensure thorough coverage and quality assurance, and manage dependencies between teams Drive automation of regression and integration tests and promote test automation frameworks and best practices Provide clear and timely reporting on testing status to client teams and senior stakeholders, highlighting progress, solution quality, dependencies, and challenges Drive changes and improvements within teams to enhance testing processes, evaluate the impact on dependencies, and ensure seamless integration between testing phases Plan UAT with business stakeholders, define exit criteria for testing phases, and manage dependencies between user acceptance testing and iterative testing cycles Requirements 5+ years of experience in QA automation and manual testing, including Salesforce Service Cloud functionality and integrations testing Proficiency in TypeScript, JavaScript, and Playwright Web Test Automation Experience with REST API testing Strong communication and stakeholder management skills Strong analytical skills and the ability to understand complex systems beyond following test scripts Experience with defect management and test documentation tools such as Jira and Confluence