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Workforce Experience Consulting Manager - Learning and Development

Role overview

Qualifications

  • 12+ years of consulting experience in workforce enablement, learning experience, adoption, or transformation initiatives
  • 4+ years managing project teams or workstreams including coaching, feedback, and performance management responsibilities
  • Strong expertise in instructional design, adult learning theory, change enablement, and performance consulting methodologies
  • Proven ability to translate complex challenges into actionable strategies, roadmaps, and measurable business outcomes

Responsibilities

  • Lead client discovery workshops, executive readouts, and decision forums while building trusted relationships with stakeholders and sponsors
  • Translate business transformation needs into integrated learning, enablement, and adoption strategies with measurable outcomes
  • Set solution vision, architecture, and quality standards for comprehensive learning deliverable portfolios
  • Own work plans, resource allocation, milestones, and executive status reporting across engagement workstreams

Key facts

Hard skills

Other skills

  • Consulting
  • Relationship Management
  • Coaching

About the company

EPAM Systems logo

EPAM Systems

IT Services & Consulting

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

Company details

Company typeXLarge
IndustryIT Services & Consulting
Company size10001

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Job description

Lead complex client engagements that transform workforce capability through integrated learning, enablement, and adoption strategies. As Workforce Experience Consulting Manager, you'll drive multidisciplinary teams from discovery through launch while building trusted client relationships and shaping impactful organizational transformation. At EPAM, your contributions go beyond the ordinary. Whether in operations, consulting, or design, you'll find a collaborative environment, opportunities for growth, and the chance to make a global impact alongside industry leaders. Req# 1116484321 Responsibilities Lead client discovery workshops, executive readouts, and decision forums while building trusted relationships with stakeholders and sponsors Translate business transformation needs into integrated learning, enablement, and adoption strategies with measurable outcomes Set solution vision, architecture, and quality standards for comprehensive learning deliverable portfolios Own work plans, resource allocation, milestones, and executive status reporting across engagement workstreams Lead diverse global project teams providing coaching, feedback, and development opportunities for consultants Support presales activities and contribute reusable methods, templates, and thought leadership to strengthen practice capabilities Requirements 12+ years of consulting experience in workforce enablement, learning experience, adoption, or transformation initiatives 4+ years managing project teams or workstreams including coaching, feedback, and performance management responsibilities Demonstrated success leading client-facing discovery, strategy, and end-to-end delivery for complex learning initiatives Strong expertise in instructional design, adult learning theory, change enablement, and performance consulting methodologies Proven ability to translate complex challenges into actionable strategies, roadmaps, and measurable business outcomes Experience with digital learning platforms such as Articulate 360, Microsoft 365, LMS platforms, or Adobe tools Strong business writing, executive storytelling, facilitation, and relationship-management skills Prosci or CCMP certification preferred along with experience in AI-enabled workflows and adoption strategies

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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