Strategic Solutions Sales Executive, ITSM/ESM DACH

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 300,000 paying customers, hundreds of sales and implementation partners, and millions of users around the globe. Our culture is open, welcoming, collaborative, and passionately focused on our customers’ success.
The Strategic Solution Sales team develops and executes sales strategies that drive adoption of our Service Collection (ESM/ITSM/Customer Service Management) among our largest customers. The Strategic Solution Sales Executive acts as a customer champion, feeding insights back to product and engineering to improve the customer experience, while owning a territory of accounts in a specific region.

In this role, you'll get to:

• Own your territory end-to-end: Build and execute a multi-quarter sales strategy across a defined set of named strategic accounts in DACH region — you set the direction, you run the campaigns, and you're accountable for the number, in conjunction with the overall Account Executive.

• Lead the Service Management sales motion: You're the go-to expert on ESM/ITSM market trends, competitive dynamics, and where Atlassian's Service Collection wins. You'll shape how we position and sell into the largest enterprises in the region. You will lead Service Management only deals, and lead the Service Management Strategy in multi-product conversations leveraging multiple components of the overall Atlassian platform.

• Drive pipeline from the ground up: You'll design and run targeted campaigns, engage executive stakeholders, and build a healthy, self-sufficient pipeline. Your plan is yours to own and execute on, as part of the overall account strategy.

• Orchestrate the resources around you: You'll bring in the right people — from Strategic Account Executives and Partners to Marketing and Product — at the right moments to accelerate deals. 

• Engage at the level that moves enterprise deals: You'll build relationships with senior decision-makers and economic buyers, leading value-based conversations that connect Atlassian's platform to the outcomes that matter most to their business.

On your first day, we'll expect you to have:

• 10+ years of selling into large strategic accounts

• Experience in ITSM, ESM and/or Customer Service Management solution sales

• Experience selling into in the DACH region

• Strong understanding of industry trends and competitive landscape

• Ability to engage with C-level executives and technical audiences

• Proven track record of driving sales growth and achieving revenue targets

• Fluency in English, as well as proficiency in German

Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.
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