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Crisis Intervention Counselor - Split Shifts - Full-Time - Remote - Must be a resident of the Greater Louisville area.

Role overview

Qualifications

  • Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study
  • High School diploma or GED with completion of AAS/Lifeline 50 hours of Crisis Intervention/Suicide Prevention training
  • Six months of volunteer time with Seven Counties Services after completion of training
  • Minimum of six months experience in social services

Responsibilities

  • Provides crisis and suicide intervention counseling over the telephone
  • Identifies and suggests appropriate organizations and service providers
  • Documents and maintains accurate, thorough records of telephone interventions
  • Supervises and monitors the work of volunteers

Key facts

Hard skills

Other skills

  • Record Keeping
  • Supervision
  • Training And Development
  • Communication
  • Teamwork
  • Problem Solving

About the company

Seven Counties Services logo

Seven Counties Services

  • Mental & Behavioral Health
  • 1,001–5,000
Seven Counties Services is a Community Mental Health Center that offers a full range of mental and behavioral health services, substance abuse treatment, and intellectual and developmental disabilities services in a seven-county region in Kentucky. Counties served include Jefferson, Oldham, Bullitt, Shelby, Spencer, Trimble, and Henry. Seven Counties Services is fully accredited by The Joint Commission. With more than 1,300 staff members serving around 30,000 people annually, we continually help our community flourish...one life at a time.

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Job description


Job Description:

Full-Time, Split Shifts, 32 hours weekly


ESSENTIAL JOB FUNCTIONS  

  • Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisis assistance, identifies and suggests appropriate organizations and service providers to meet callers' needs, and monitors status of callers' situations through case follow-up. 
  • Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift. 
  • Reviews daily log-sheets and client records to ensure accurate information recording and maintenance. 
  • Supervises and monitors the work of volunteers to ensure they are providing accurate, quality, crisis assistance, including accurate documentation. 
  • Provides crisis intervention and suicide prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested. 
  • Attends and participates in staff and team meetings, providing information relating to the procedures of the crisis intervention counselors and the service they provide. 
  • As assigned, provides crisis intervention to community groups traumatized by suicide. 

EDUCATION 

  • Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study; or, 
  • High School diploma or GED with completion of AAS/Lifeline 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Seven Counties Services after completion of training. 

EXPERIENCE 

  • Minimum of six months experience in social services 

Time Type:

Full time

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