Health Communication Specialist II

Lantana Consulting Group, Inc. provides services and software for standards-based health-information exchange. We have established ourselves as a trusted leader in the industry with two decades of expertise in developing and deploying technical specifications and interoperability solutions. As a rapidly growing distributed, employee-owned company, we hire exceptional talent nationwide and offer flexible remote work arrangements. We take pride in our mission to improve public health and quality of care.

Primary purpose:

Serves as a Health Communicator and Technical Writer for the Centers for Disease Control and Prevention’s (CDC’s) National Healthcare Safety Network (NHSN) program. Develops clear messages about science-based products and tools for technical and lay audiences. Collects program information to inform health communication strategies and products. Creates print, electronic, and audiovisual materials and presentations; collaborates with program colleagues on public health and healthcare communications; and reviews, edits, and coordinates approval of NHSN materials. Ensures that materials meet program objectives and conform to CDC policies, branding, and style.

A successful candidate will do the following:

• Apply communication theories, principles, practices, and techniques to plan, implement, manage, and evaluate health communication and marketing programs, projects, and strategies 
• Translate complex information into easy-to-understand health messages
• Develop messages for science-based products and tools for different audiences in a variety of formats
• Collect program data and develop strategies for health communication and partner engagement
• Develop NHSN-related materials, including program and project descriptions, communication and marketing plans, audience research reports, scopes of work, and training tools
• Develop and present print, electronic, and audiovisual materials for technical and lay audiences
• Prepare talking points, PowerPoint slides, and other presentation materials for meetings, facility visits, and related activities
• Collaborate with program colleagues on health media production, risk-responsive communications, publications, electronic health communications, partnerships, and strategic alliances
• Review, edit, and coordinate approval of materials to meet program objectives and ensure documents conform to requirements
• Identify information gaps, needs, and opportunities
• Collaborate with staff and partners to plan and implement communication, marketing, outreach, and partnership efforts
• Deliver presentations, serve as a spokesperson, and participate in meetings that solicit input on NHSN program issues

• Bachelor’s degree in communications, business, or a related field
• Six (6) or more years of experience in communications or another relevant field
• Excellent written and spoken communication skills, including the ability to convey complex technical information clearly and persuasively to audiences with varying levels of technical understanding
• Experience working with technical subject-matter experts to turn technical language into clear and compelling proposal responses and documents
• Background in public health or healthcare
• Experience developing and editing written content about information technology in the healthcare industry
• Experience creating communications for public-health or healthcare programs
• Strong command of standard English usage, grammar, and mechanics
• Proficiency with Microsoft 365 applications, particularly Word and PowerPoint
• If required by the project, ability to successfully complete a federal Position of Public Trust Level 5 background investigation, meet all eligibility criteria, and maintain the required clearance throughout employment

Preferred qualifications:

• Experience creating customized written content for government requests for proposals, including knowledge of the proposal lifecycle and content management
• Experience complying with accessibility requirements and Section 508
• Knowledge of or experience with NHSN

Additional information:

• We are a remote organization, but we prioritize in-person collaboration during key events such as our annual company meeting. 
• We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
• For this position, the candidate must reside in the United States.