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Senior Product Owner (Risk Tools and Applications)

Role overview

Qualifications

  • At least 5 years of experience as a Product Owner or Product Manager
  • Proven ownership of complex software products from discovery through delivery
  • Excellent analytical skills with experience using data and metrics
  • Strong verbal and written communication skills

Responsibilities

  • Own the vision, strategy, and roadmap for Live Casino risk tools and applications
  • Manage and prioritize the product backlog based on user value and risk impact
  • Define workflows for monitoring, alerts, investigations, and reporting
  • Communicate priorities, decisions, progress, and trade-offs to stakeholders

Key facts

Hard skills

Other skills

  • Communication
  • Detail Oriented
  • Problem Solving

About the company

Pragmatic Play logo

Pragmatic Play

Sports Betting & iGaming

Your favourite games, every time. Pragmatic Play is a leading supplier of content to the most successful global brands in the iGaming industry. We work closely with software development and services company ARRISE to power up new possibilities of play through a single API, offering a multi-product portfolio of award-winning slots, live casino, bingo, virtual sports, sportsbook and more, available in all major regulated markets, languages and currencies. Driven by a persistence to craft immersive entertainment experiences, we consistently deliver games that players love time and time again.

Company details

Company typeLarge
IndustrySports Betting & iGaming
Company size1001 - 5000

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Job description

About the role

As Senior Product Owner for Risk Tools & Applications, you will define and deliver the product vision, roadmap and backlog for internal and partner-facing solutions used to monitor activity, identify risk and manage investigations. These products may include alerting, case-management, surveillance, reporting and player-protection capabilities.

You will work closely with Risk Operations, Engineering, Data, Architecture, QA and other product teams to turn complex operational challenges into secure, scalable and intuitive products. You will also explore how automation and AI can improve detection, decision-making and operational efficiency.

This is a senior individual-contributor role for someone who can combine product strategy with hands-on delivery in a complex, data-rich environment.

What you will do

  • Own the vision, strategy and roadmap for Live Casino risk tools and applications.
  • Translate risk, surveillance, game-integrity and player-protection needs into clear product outcomes.
  • Manage and prioritize the product backlog based on user value, risk impact and technical feasibility.
  • Lead product discovery with internal users, partners and subject-matter experts.
  • Define workflows for monitoring, alerts, investigations, case management and reporting.
  • Create clear product requirements, user stories and acceptance criteria.
  • Partner with Engineering, Data, Architecture and QA throughout discovery, development and release.
  • Use dashboards, operational metrics and user feedback to guide product decisions.
  • Evaluate opportunities to apply automation, machine learning and AI-assisted decision-making.
  • Balance detection quality, operational efficiency, false positives and user experience.
  • Ensure products support appropriate access controls, auditability and data protection.
  • Coordinate releases and confirm that new capabilities are operationally ready.
  • Track product performance and demonstrate measurable improvements after launch.
  • Communicate priorities, decisions, progress and trade-offs to technical and non-technical stakeholders.
  • Identify dependencies, resolve delivery blockers and keep cross-functional teams aligned.

What you bring

  • At least 5 years of experience as a Product Owner, Product Manager working closely with software development teams.
  • Proven ownership of complex software products from discovery through delivery and continuous improvement.
  • Hands-on experience delivering complex digital products, platforms, internal systems, or partner- and operator-facing tools
  • Ability to translate business, operational, user, and technical needs into clear, scalable product solutions.
  • Proven experience designing and delivering reporting systems, dashboards, workflow tools, or other data-driven products.
  • Excellent analytical skills, with experience using data and metrics to drive prioritization and product decisions.
  • Ability to understand complex workflows, identify dependencies and edge cases, and turn them into clear functional requirements.
  • Proven experience working with cross-functional and distributed teams in an Agile environment.
  • Ability to operate effectively in a fast-paced environment while maintaining accuracy and attention to detail.
  • Strong verbal and written communication skills, with the ability to align and influence diverse stakeholders.
  • Confidence working with both technical and non-technical stakeholders, including Engineering, Architecture, Data, Operations, Risk, and business teams.
  • Strong ownership of product outcomes, from problem definition and discovery through delivery, rollout, and continuous improvement.
  • Fluency in English.

What sets you apart

  • Experience with Live Casino products, operations, platforms, or ecosystems is a significant advantage.
  • Experience delivering Live Casino risk management, surveillance, game integrity, fraud prevention, player protection, or investigation tools is a strong advantage.
  • Experience working on AI-powered or machine-learning-enabled products, particularly solutions involving detection, monitoring, classification, prediction, or operational decision support, is a significant advantage.
  • Understanding of how AI-powered solutions are evaluated, including data quality, accuracy, false positives, explain ability, operational usability, and continuous improvement.
  • Understanding of access-control models, permissions, auditability, and role-based systems.
  • Experience designing tools for internal users, external partners, or operators with varying levels of technical maturity.
  • Experience working with regulated, compliance-driven, or operationally sensitive products.

About us

ARRISE is a global leader in software development and services for the iGaming industry, bringing together more than 2,500 professionals operating across more than 12 locations worldwide.

From concept through to delivery, we combine technical expertise, creativity and industry knowledge to develop products, platforms and services that shape player experiences and support some of the industry's leading brands.

We are best known for the work we deliver for Pragmatic Play, creating and supporting technology, products and specialists services enjoyed by millions of players worldwide.

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Marcus Rivera

Chief Revenue Officer

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