Senior Payroll Specialist

About Fullscript   We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.   That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.   We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.   This is your invitation.   Bring your ideas, your grit, and your care for people. Join us and shape the future of care.

About the opportunity:

We're seeking a detail-oriented professional to ensure accurate and timely payroll processing. Your expertise will play a crucial role in maintaining financial integrity and supporting our organization. Bring your technical expertise, sound judgment, and a people-first approach to our Canadian payroll operations. You’ll play a key role in delivering accurate, timely payroll, navigating complex payroll questions, and supporting reliable financial reporting.

Your impact will extend across the full payroll cycle, Including: bi-weekly processing and employee inquiries to reconciliations, year-end reporting, and audit support. As a trusted resource for employees and managers, you’ll make payroll information clear and accessible while handling sensitive information with care.

You’ll also help shape how we work by identifying opportunities to strengthen controls, simplify workflows, and iterating on how we use our HRIS and ERP. This opportunity is well suited to someone who enjoys taking ownership, solving problems, and making payroll processes more efficient and dependable.

What you'll do:

Process bi-weekly payroll in ADP Workforce Now for Canadian employees; including timecard review, off-cycle calculations, deductions, taxable benefits and paid leave.

Ensure compliance with federal and provincial payroll legislation, employment standards and CRA requirements. 

Respond to employee and manager inquiries regarding payroll-related questions

Prepare reporting to fund benefit-related deductions from employee’s pay - RRSP, HSA and various tax entities

Maintenance and creation of various employee time off policies in the timekeeping system

Create payroll journal entries for posting in NetSuite(ERP), including regular payroll, month end, and other adjustments

Responsible for end of year payroll transactions-T4s, T4As and amendments, plus required federal and provincial filings.

Required to meet deadlines on multiple projects that may occur at the same time

Other duties as assigned that are consistent with the general requirements and qualifications of the position

Own payroll liability and GL reconciliations, and resolve variances before month-end close.

Maintain and test payroll controls, and support external audits.

Identify and lead process improvements and automation in ADP and NetSuite.

Act as the technical go-to for complex issues like multi-state tax registration, garnishments, ROEs, and CPP/EI corrections.

Manage provincial workers’ compensation reporting and payments (e.g., WorkSafeBC) and employer health tax filings.

What you bring:

Bachelor’s degree in Accounting or related field or equivalent experience

5+ years of Canadian payroll experience, including full-cycle processing and year-end.

Payroll Compliance Practitioner (PCP), or Payroll Leadership Professional (PLP) or Certified Payroll Manager (CPM) designation preferred.

Experience with ADP Workforce Now.

Strong attention to detail and accuracy.

Excellent verbal and written communication skills and interpersonal skills.

Ability to maintain confidential and highly sensitive information.

Advanced Excel and Google Workspace skills.

Ability to multitask on multiple projects at any given time.

US payroll exposure and project management experience are a plus.

Compensation Range:

The salary range for this role is between $95 000 and $105 000 [CAD]. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only. Additional incentives, perks, and benefits may be available as part of Fullscript’s total rewards package.

Final base salary depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.

Additionally:

⬦ Flexible PTO & competitive pay – Because work-life balance matters.
⬦ RRSP/401k match – Invest in your future.
⬦ Premium benefits package – Customizable coverage, paramedical services, and HSA.
⬦ Fullscript discounts – Save on high-quality wellness products.
⬦ Continuous learning opportunities – Training budgets and company-wide initiatives.
⬦ Hybrid & remote work flexibility – Your office, your way.

Why Fullscript   Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.   What to Know Before You Apply   We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.

A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.   Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.   All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.   We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.   Learn More   www.fullscript.com @fullscriptHQ on instagram Let’s make healthcare whole