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Return-to-Work Specialist

Role overview

Qualifications

  • Bachelor's degree from an accredited college or university preferred
  • Certified Rehabilitation Counselor (CRC) designation preferred
  • Experience in medical/clinical or rehabilitation knowledge
  • Enthusiastic candidate driven to deliver great work

Responsibilities

  • Negotiate, facilitate and monitor successful return to work of claimants
  • Determine objective, quantifiable, medically supported work restrictions
  • Contact employers to gather specific job site/employment information
  • Assist case management staff with client competence decisions for individual positions

Key facts

Hard skills

Other skills

  • Negotiation
  • Communication
  • Critical Thinking
  • Problem Solving

About the company

Sedgwick Ireland logo

Sedgwick Ireland

Insurance

Sedgwick, previously operating under the OSG Vericlaim brand, is Ireland's largest and longest established Specialist Third Party Administrator and Loss Adjuster. We are a SEDGWICK Company and part of the Global Sedgwick Organisation backed by the resources of the Leading Global Provider of technology enabled risk and claims solutions we can truly offer a local market based service operating to market leading international standards. Having built on our history and heritage as Chartered Loss Adjusters, today we provide a diverse and extensive range of outsource services for the Insurance and Financial Sectors in Ireland and Internationally. A unique business model incorporating industry and market experience, the application of behavioural science, lean process management and modern technology sets Sedgwick apart from the competition in our chosen markets. Providing the service layer between our clients and their customers we have a proven pedigree and reputation for operational excellence delivering the widest range of specialist and technical services in the market. The Sedgwick difference is our People and a desire to develop our talent for the benefit of all our stakeholders. Taking Care of People "Caring Counts” is at the heart of everything we do and the guiding principal in the development of Sedgwick becoming the leading broad based service provider we are today. We are Regulated as an Insurance Intermediary with the Central Bank of Ireland, have full EU Passport status and meet all Fiduciary and Corporate Governance Standards.

Company details

Company typeStartup
IndustryInsurance
Company size201 - 500

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Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Return-to-Work Specialist

Return to Work Specialist

  • Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of accommodations, restrictions, and rehabilitation plans.

  • Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment. 

  • Enjoy flexibility and autonomy in your daily work, your location, and your career path while advocating for the most effective and efficient medical treatment for injured employees in a non-traditional setting. 

  • Enable our Caring counts® mission supporting injured employees from some of the world’s best brands and organizations. 

  • Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. 

  • Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more. 

  • Access diverse and comprehensive benefits to take care of your mental, physical, financial, and professional needs. 

PRIMARY PURPOSE: To negotiate, facilitate and monitor successful return to work of claimants within appropriate disability duration guidelines; to determine specific physical tolerances and vocational skills required for specific employment positions as requested by referral sources or employers; to assist case management staff with client competence decisions for individual positions; to contact employers to gather specific job site/employment information and prepare related reports documenting results; to assist with job site modification and/or obtaining adaptive equipment necessary; and to ensure medical, legal and accreditation standards are maintained.

ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work.


ESSENTIAL RESPONSIBLITIES MAY INCLUDE:

  • Determines objective, quantifiable, medically supported work restrictions for assigned claims.

  • Facilitates return-to-work (RTW) efforts through negotiation with client, treatment provider and claimant; completes all vocational/RTW related jurisdictional or client directed documentation, notification or reporting; documents client contact in claim notes as per Sedgwick CMS standards; and assists case management staff in making decisions regarding client's competence for specific position.

  • Adheres to medical and legal regulations and accreditation standards in written communication.

  • Develops contacts with company managers to introduce program; represents client.

  • Contacts employers to determine specific information regarding employment area (i.e. training/education needed, physical demands, wages and benefits, availability, etc); ascertains the specific physical tolerances and vocational skills needed for specific employment positions as requested by referral sources or employers; assists in modifying job sites or obtaining necessary adaptive equipment as needed; and communicates with co-workers regarding specific employment areas to apprise them of labor trends.

  • Maintains regular contact with clients following placement, as per program guidelines; contacts involved individuals regarding progress on each case and makes suggestions as needed for changing rehabilitation plans.

  • Works closely with team members to ensure smooth transition from medical case management into job placement.

  • Prepares reports to document research results.

  • Performs other tasks related to vocational evaluation and work adjustment training as needed.

EDUCATION AND LICENSING:

Bachelor's degree from an accredited college or university preferred. Certified Rehabilitation Counselor (CRC) designation preferred 

TAKING CARE OF YOU:

  • Offering flexibility and autonomy.

  • Supporting meaningful work that promotes critical thinking and problem solving.

  • Providing on-going learning and professional growth opportunities.

  • Promoting a strong team environment and a culture of support.

  • Recognizing your successes and celebrating your achievements.

  • Thrives when everyone is working towards the same vision/goals.

  • We offer a diverse and comprehensive benefits including medical, dental vision, 401K, PTO and more beginning your first day.

Work environment requirements for entry-level opportunities include –
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

NEXT STEPS

If your application is selected to advance to the next round, a recruiter will be in touch.
 

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $48,000 - $63,000/year.  A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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