Epic Orders Application Analyst Senior

Job Description:

The following states are currently paused for sourcing new candidates or for new relocation requests for current caregivers:

California, Connecticut, Hawaii, Illinois,Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Vermont, Washington.​

This position is fully remote with some quarterly required travel | Schedule: M-F 8AM - 5PM with on call rotation evenings & weekends.

We are looking for candidates that have an EpicCare Ambulatory Certification & experience supporting healthcare EHR.

*Please see minimum qualifications below.

Epic Inpatient Orders Application Analyst Senior is responsible for providing analysis, design, configuration, testing, implementation, and support (technical and functional) of administrative, financial, or clinical information systems. Senior-level professional experience in all aspects of healthcare related information systems. Encompasses full knowledge required within the configuration, installation, design, testing, implementation, and maintenance of administrative, financial, or clinical information systems. Typically designs and develops approaches that are implemented by others. Can function with minimal oversight and direction. Provides technical guidance to peers.

 Essential Functions

• Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution.

• Gathers, validates, and translates technological requirements into design and development specification while providing product management.
• Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.).
• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
• Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting.
• Solves complex issues, incidents, and problems according to agreed upon service levels and according to department standards.
• Serve as PM and complete PM functions for mid-size projects and span cross functional areas. Work collaboratively with the DTS Project Manager (if applicable) team assuring key initiatives are organized, planned, and managed. Ensure effective handoff from demand intake through DTS governance processes to project management.
• Responsible for quality review of team projects.
• Mentors and identifies training opportunities for teams.
• Collaboratively works with peers, internal and external stakeholders, and vendors to develop best practice and standards for all technical duties of the department.
• Follows documentation and change management standards.
• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
• Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications.
• Develop and understands business reporting needs for end users.
• Participates in on-call and command center responsibilities.
• Develops and maintains comprehensive testing plans and scripts to verify system outputs and system integrity.
• Attends and participates in team, project, and department meetings to increase awareness and information flow.
• Assists to creation, forecasting issues, maintenance, adjustment and justification of project and/or team budget process, concepts, approvals.
• Aggregate applicable resource group forecasts to roadmap new projects to be used in subcommittees/workgroups. Ensure that resources are available to work on priorities and align to appropriate strategies.
• Participate in vendor or industry user groups, community discussions, and/or Industry CAB sessions.
• Manage the portfolio of IT projects and initiatives for the assigned business units, ensuring alignment with IT strategy and roadmap, prioritization of business needs, and delivery of business value (if applicable).
• Attend and/or facilitate workgroup meetings, subcommittee meetings and/or hospital leadership meetings.
• Help stakeholder complete ROI, benefit plan KPI, leading and lagging measures, if applicable.
• Provide detailed information regarding new projects to empower leaders to appropriately approve or decline work that is not critical or supports strategy.

Skills

• Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word
• Possesses in-depth business and application knowledge and experience
• Knowledge of system analysis and operating systems
• Skilled in assessing needs and determining through documentation what the best approach might be
• Skilled at problem definition and data collection by establishing facts, drawing valid conclusions
• Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, correspondence, and process documents
• Ability to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the general public
• Demonstrates knowledge of project management and control

Preferred Qualifications

EDUCATION: Bachelor's degree is required in information technology, healthcare, business, or related field.

or, actively working towards a Bachelor's Degree with nine years of professional experience

Additional relevant experience may substitute for lack of education upon Supervisory and HR approval OR

EXPERIENCE: Four (4) years of work experience, or actively working towards a Bachelor's Degree with six years of experience in related areas

• Will be required to certify on one or more Epic applications and maintain certification

Requirements

•           Operate computers and other IT equipment requiring the ability to move finger and hands

•           See and read computer monitors and documents 

•           Remain sitting or standing for long periods of time to perform work

Location:

Work City:

Work State:

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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All positions subject to close without notice.