Solutions Architect

About MCU:

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Our Mission:

To help hard-working New Yorkers build better tomorrows

Our Vision:

Be New York's most loved financial institution by helping our members build their best financial futures

Overview: The Solutions Architect is a strategic technical leader responsible for designing and implementing scalable, secure, and reliable solutions that address operational challenges and business needs. This role provides end-to-end architectural direction across applications, integrations, data, infrastructure, cloud services, and third-party platforms. Working closely with business stakeholders, engineering, operations, information security, risk, and vendors, the Solution Architect ensures that solutions align with enterprise standards, regulatory expectations, and long-term technology roadmaps. The ideal candidate will have deep experience in troubleshooting, process re-engineering, and technical leadership within financial service environments.

Responsibilities:

Specific duties include, but are not limited to, the following: 

• Partner with business and technology stakeholders to understand objectives, processes, requirements, constraints, and desired outcomes.
• Develop end-to-end solution architectures, including current-state and future-state views, system context, integration patterns, data flows, infrastructure considerations, and security requirements.
• Evaluate solution options and provide clear recommendations, trade-offs, risks, dependencies, assumptions, and implementation considerations.
• Identify opportunities to simplify the technology landscape, reduce technical debt, improve interoperability, automate processes, and modernize legacy capabilities.
• Provide technical leadership during complex incident resolution, root-cause analysis, and remediation planning when architectural expertise is required.
• Communicate complex technical concepts clearly to both technical and nontechnical audiences, including senior leadership.
• Match technical solutions to everyday operational and business issues.
• Comfortable reading and reviewing code in at least one modern language (e.g., C#, Java, Python, or TypeScript/Node.js).Evaluate emerging technologies and establish reusable architecture patterns
• Coordinate the development, analysis, and implementation of end-to-end solutions.
• Troubleshoot technology and process issues across systems and teams.
• Identify alternative solutions, mitigate risks, and re-engineer processes where necessary.
• Collaborate with application development, infrastructure, cloud, data, security, operations, business analysis, quality assurance, and project delivery teams.
• Support vendor and platform evaluations, including technical fit, integration capability, security, resiliency, support model, lifecycle, and total cost considerations
• Maintain awareness of emerging technologies, industry practices, and financial services trends; recommend adoption where there is a clear business benefit.
• Translate business problems into scalable, secure, and reliable solution designs.
• Provide technical leadership and guidance to development teams, ensuring adherence to best practices and industry standards.
• Document architecture decisions, standards, risks, dependencies, and implementation guidance in accordance with governance, SDLC, and change-management processes.
• Build working relationships with team members and subject matter experts.
• Follow architectural standards and governance in line with enterprise technology roadmap, regulatory requirements, and security standards and ensure security and operational integrity is sustainable.
• Deploy and document changes in accordance with SDLC and change management processes.

• Proactively identify solutions to potential issues and embrace simplification.
• Serve as escalation point for high severity issues and troubleshoot / resolve complex incidents.

Requirements: 

• Bachelor’s degree in information systems, Computer Science, Engineering, or related field, or the equivalent combination of education, training, and experience
• Demonstrated experience designing and delivering cloud-native solutions on a major cloud platform (Azure and/or AWS), including: APIs and microservices; Containerization and/or serverless; Messaging/event-driven architectures; Observability and reliability patterns.
• Requires excellent follow-through skills, member relations skills, and sound business judgment.
• Significant experience designing and delivering complex enterprise technology solutions across multiple systems, platforms, or business functions.
• Proven experience decomposing legacy or vendor-centric environments and delivering stepwise modernization in production (e.g., core banking, digital banking, or similar transactional systems).

• Experience in banking, credit unions, payments, lending, or another regulated financial-services environment.
• Ability to analyze ambiguous or complex problems, develop options, build consensus, and present recommendations clearly.
• Experience with APIs, event-driven or messaging patterns, data exchange, identity and access management, and system-to-system integration.

• Experience with DevOps toolset (Azure DevOps or similar) to collaborate and deploy code.

• Demonstrated analytical techniques and ability to make recommendations to technical and program leadership to improve the product, process or technology and present ideas clearly and concisely.

• Experience with architecture governance, technology standards, design reviews, SDLC controls, change management, and operational readiness.

• Experience producing operational documentation (runbooks, support models, monitoring/alerting requirements) that enables effective, stable handoffs to Operations.

• Excellent communication and stakeholder engagement skills.

Why you'll be a good fit:

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following

Results - We are passionate about winning.

Agility - We proactively anticipate, respond and pivot to ensure MCU wins.

Integrity - We operate with the highest ethical standards and highest degree of honesty.

Belonging - We cultivate a culture of inclusion and teamwork.

Ownership - We take personal responsibility and hold ourselves accountable for the results.

Why You’ll Love Working Here:

The pay range for this position is between $121,300-208,170 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually.

Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.