Operations Lead 70-100% [Fully Remote]

Hi there!

Are you ready to take the reins and drive excellence within a small but ambitious company? We're Ofri, a team of 10 dedicated individuals, and we're on the lookout for an Operations Lead to help our team to succeed and propel us toward our goals.

About us

At Ofri, we take pride in fostering candid collaboration, encouraging self-initiative, prioritizing customer satisfaction, all while maintaining a pragmatic mindset. Our company aims to be the most trusted co-pilot for remodelling projects, and we're committed to delivering exceptional results to our customers.

Role Overview

As our Operations Lead, you will play a pivotal role in overseeing and optimising our day-to-day operations, fostering our company culture and lead a team. This role is perfect for ambitious individuals seeking a challenging role in their careers and who possess a strong passion for both people and processes.

Aufgaben

People & Operations

• Drives the quarterly goal-setting process and holds KPI owners accountable to their targets
• Oversee all aspects of people operations, from recruitment to off-boarding
• Lead, coach and develop a team of eight, including regular one-on-one's and performance reviews
• Run cross-team initiatives end-to-end (e.g. pricing changes, tooling migrations): plan, delegate & assign work and report on progress
• Own the operational cost base: vendor/freelancer contracts, tooling spend, and budget decisions up to a set limit
• Foster our company culture and internal communication. Organise company retreats, run workshops, maintain our company handbook
• Monitor operational performance and flag issues before they become problems

Qualifikation

Requirements

• At least Bachelor's degree - we’re open to both Arts and Science degrees.
• Strong analytical skills.
• Proven track record in a small company (10 to 30 employees).
• Excellent project management skills.
• German speaker at least level C2, fluent in English.
• Capable of multitasking, prioritising effectively, and solving problems in a dynamic environment.
• Strong leadership, management and decision-making skills, with the ability to drive results and foster a collaborative team environment.
• This role requires you to be based in Switzerland and to already hold a work permit for Switzerland.
• Please note: we welcome applicants even if they are not a 100% match for the requirements listed. We have former Sound Engineers, Biologists, and Car Mechanics on our team. We've learned that there's never a perfect fit; what's important to us are attitude and behavior, as skills can be acquired.

Benefits

• 100% remote job.
• Competitive salary.
• Flexible working hours – We believe in a good work-life balance.
• Laptop and hardware, Home-office setup budget, Educational budget.
• Annual Company retreats.
• Bi-weekly colleague online coffee chats.
• Fun and friendly remote work environment with a motivated, helpful, and international team where we don’t take ourselves too seriously and support each other.
• You can contribute and take responsibility from day one - your opinion matters!

More about us

We are a Swiss company that operates fully remotely. We are super passionate about developing an excellent remote work culture and ensuring that not only the customers, but the team feels heard, welcome, and appreciated. We are currently 10 people and a fully self-funded company.