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Claims Adjuster - Professional Liability

Role overview

Qualifications

  • High School Diploma or equivalent combination of education and experience
  • Seven (7) or more years experience in liability claims processing
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office Suite - Excel, Word, Outlook

Responsibilities

  • Maintains diary system to ensure claim files are up to date
  • Investigates and evaluates claims to determine liability and compensability
  • Communicates with vendors, producers, policy holders, clients and insurance companies
  • Negotiates settlements with claimants and insureds

Key facts

Hard skills

Other skills

  • Negotiation
  • Investigation
  • Communication
  • Customer Service
  • Social Skills
  • Leadership
  • Analytical Skills
  • Problem Solving
  • Organizational Skills
  • Time Management
  • Microsoft Office

About the company

Alliant Insurance Services logo

Alliant Insurance Services

Insurance

Alliant Insurance Services is among the largest and fastest-growing insurance brokerage and consulting firms in the United States. Fueled by entrepreneurialism and driven by results, Alliant operates on the belief that more is possible and expectations are meant to be exceeded. Our clients and partners have profound confidence in us to deliver in all market climates through the design and delivery of innovative solutions and services across a broad range of industry verticals. Our people stand as the backbone of our organization. We proudly employ a team of diverse, driven, and exceptional people and invest heavily in their success, giving our brokerage and consulting teams the freedom and resources they need to help their clients grow their businesses to remarkable heights. The result is a dynamic team of professionals who consistently perform at the highest level, while caring and giving back to causes that impact their communities and the world at large. Alliant is built on teamwork and collaboration, a philosophy that has guided our growth and evolution for almost 100 years. We rise together to meet challenges, think together to drive innovation, and thrive together in our business and in the diverse communities where we operate.

Company details

Company typeXLarge
IndustryInsurance
Company size5001 - 10000

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Job description

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

More information is available on the company's website at: www.alliant.com.

SUMMARY 

Responsible for handling high exposure professional liability and litigated claims, as well as commercial injury and non-injury general liability and automobile claims, in accordance with client, carrier and company guidelines, statutory regulations and best practices. Primary duties include investigating, evaluating, reporting to authorities as applicable, and maintaining adequate reserves. Manages claims through well-developed action plans to an appropriate and timely resolution.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

Maintains diary system to ensure claim files are up to date, and that required follow-up is taking place;

Investigates and evaluates claims to determine liability and compensability;

Communicates with vendors, producers, policy holders, clients and insurance companies to communicate claim status;

Negotiates settlements with claimants and insureds;

Reports to authorities as applicable, providing updates on litigated claims, serious injuries, and claims over the adjuster’s authorization limits;

Sets and manages reserve accounts, and ensures that adequate levels are maintained;

Analyzes and reviews invoices for payment;

Provides producer inquiry assistance;

Provides set-up of rental vehicles for clients as needed;

Creates and maintains reports and worksheets as needed;

Provides training and mentoring to less experienced adjusters;

Travels as necessary to attend appeal hearings, trials, and perform on-site investigations;

May act as backup for Supervisor on an as needed basis;

Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);

Other duties as assigned.

QUALIFICATIONS 

EDUCATION / EXPERIENCE

High School Diploma or equivalent combination of education and experience

Responsible for attending continuing education as

Seven (7) or more years experience in liability claims processing

SKILLS

Excellent verbal and written communication skills, including telephone and listening skills

Excellent customer service skills

Excellent interpersonal and leadership skills

Strong analytical skills and problem solving skills

Strong organizational and time management skills

Discretion and independent judgment required

Proficient in Microsoft Office Suite - Excel, Word, Outlook



#LI-DR1

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the "Apply" button.

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to Careers@Alliant.com

For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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