Senior Outbound Sales Specialist

🌍 Location: 100% Remote – South Africa

💰 Salary: Competitive, based on experience

⏰ Working Hours: Monday to Friday, aligned with UK/Africa/EMEA business hours, with occasional flexibility as we operate globally

📝 Contract Type: Full-time Contractor Agreement

🤝 Reporting To: Sales Team Lead

📅 Start Date: As Soon as Possible

Role Impact 🎯

As a B2C Outbound Sales Specialist at Nexford, your role goes beyond just closing enrollments – you’ll be a key player in driving our mission to provide accessible, high-quality education globally.

This is a highly targeted, consultative sales position where you’ll manage both inbound and outbound calls, primarily engaging prospective learners in the US and other international markets. You’ll work directly with prospective learners to understand their goals, overcome objections, and guide them toward the Nexford program that best fits their career aspirations.

The role requires balancing productivity and quality: not only exceeding enrollment targets but also upholding Nexford’s standards through rigorous QA call marking during downtime. Every enrollment you secure contributes directly to Nexford’s growth, helping us expand our reach and impact.

We’re looking for exceptional sales professionals who bring end-to-end sales experience, education sales expertise, resilience, consultative-selling skills, and a passion for making a measurable difference in a high-impact EdTech environment.

Why You’ll Love This Role 💛

• Meaningful Impact: Help make high-quality education accessible worldwide by guiding learners to achieve their career goals with Nexford’s programs.
• Consultative Sales: Use a targeted, consultative approach to connect with learners, meet sales goals, and optimize enrollment strategies.
• Global Reach: Engage with learners from over 110 countries, making a tangible difference in lives across diverse communities.
• US Market Exposure: Work directly with prospective learners in the US market and develop your experience in a global B2C sales environment.
• Purpose-Driven Growth: Join a mission-focused startup where your contributions are valued, and participate in continuous learning to support Nexford’s vision of accessible, career-focused education.

What You'll Be Owning 🎯

• 80% of your day is on calls — outbound, inbound, and follow-up. This is a phone-first role.
• Own the full sales cycle, from initial conversation and qualification through consultation, objection handling, follow-up, and closing the enrollment.
• Convert high-priority leads by understanding learners’ goals and recommending the program that best fits their needs.
• Follow up persistently and adapt your approach until the right decision is made.
• Manage your pipeline across all channels and respond within SLAs — every time.
• Consistently work toward and exceed individual enrollment and revenue targets.
• Review sales interactions and calls to maintain and improve quality standards across the team.

Skills and Qualifications 🌟

We care more about what you've achieved than ticking every box:

• Bachelor’s degree in Business Administration, Marketing, or a related field. 
• 3+ years in consultative telesales or inbound/outbound sales (bonus points if you have education, EdTech, or SaaS experience!). 
• Proven ability to exceed sales targets in a KPI-driven environment, with the discipline to manage your own productivity and prioritize high-impact activities without heavy oversight. 
• Exceptional English skills, both written and verbal, with strong numerical reasoning and analytical abilities to interpret data and guide informed conversations. 
• Advanced problem-solving skills and active listening; you’ll need to adapt your approach to each learner, guiding them to the right program based on their unique career goals and motivations.  
  

Why Nexford University 🎓

Join a forward-thinking team dedicated to reshaping education. This is your chance to bring positive social impact to a global audience.

At Nexford, you'll thrive in an innovative and flexible work environment. We offer a competitive salary, performance-based bonuses, stock options, professional development opportunities, and more.

Compensation: Competitive, based on experience