Customer Service Representative

Job Type: Full-Time
Location: Remote – United States (can apply from NY, CA, TX, FL, etc.)
Salary: $20– $28 per hour

Customer Service Representative (Remote)

CELC are seeking a reliable and professional Customer Service Representative to join our team. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and providing a positive customer experience through various communication channels.

About Us:

CELC Is This scale and expertise enable us to provide unmatched health solutions, holistic care, and peace of mind in every health moment that matters across the globe. Employers want their globally mobile employees to thrive on assignment. We help them do that by simplifying the international healthcare experience. Making it more affordable, more accessible, and less complicated.

Key Responsibilities
• Respond to customer inquiries via phone, email, and chat in a timely manner
• Provide accurate information about products and services
• Resolve customer complaints and escalate issues when necessary
• Maintain detailed records of customer interactions
• Process orders, forms, applications, and requests
• Follow company communication guidelines and procedures
• Ensure customer satisfaction and build strong relationships

Requirements
• Strong communication and interpersonal skills
• Ability to multitask and manage time effectively
• Basic computer skills (email, data entry, CRM systems)
• Problem-solving skills and attention to detail
• Previous customer service experience is a plus (not required)
• High school diploma or equivalent

Work Schedule & Pay
• Fully remote position
• Flexible schedule options available
• Competitive hourly pay

What We Offer
• Supportive team environment
• Opportunities for growth and advancement
• Training provided

Apply directly through GoHire. Qualified candidates will be contacted for the next steps.