ECI Software Solutions
Computer Software / SaaS
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Senior GTM Intelligence Analyst
Reports to: Senior Manager, Data Analysis & Reporting
Location: Remote (U.S.), occasional travel
Turn data into decisions.
Every company has data. Very few have intelligence.
As Senior GTM Intelligence Analyst, you'll help our leadership team understand what's really happening across the business. You'll connect signals across Sales, Marketing, Customer Success, Product, and Finance to identify the trends that matter, explain why they're happening, and recommend what we should do next.
When leaders ask, Why are win rates declining? Why are renewals improving in one segment but not another? Which investments are actually driving growth? you're the person who brings the answer, not just the dashboard.
You'll build a single, trusted view of our commercial business across decades of acquisitions and multiple product lines, giving executives the confidence to make faster, better decisions.
This role helps build and scale the business intelligence layer behind our go-to-market strategy and tells the story of our business.
What you'll do
Build the business intelligence layer. Partner with GTM Operations, Finance, and Data teams to define, document, and improve the metrics that run the business from pipeline, conversion, attainment, and forecast accuracy to retention, NRR, customer health, and expansion. Contribute to a consistent, trusted language for commercial performance across business units.
Deliver executive insights. Produce the analysis that leaders rely on to understand commercial performance, diagnose issues, evaluate opportunities, and prioritize investments. Connect the dots across Sales, Marketing, Customer Success, Product, and Finance to tell one coherent business story.
Drive diagnostic analytics. Go beyond reporting to uncover root causes, quantify business impact, and recommend actions. You'll spend as much time investigating why performance changed as you will measuring what changed.
Partner on the data foundation. Work closely with Data Engineering and GTM operations teams to ensure Salesforce, product usage, support, marketing, billing, and financial data are modeled for trusted, scalable analysis and self-service.
Advance AI-powered intelligence. Evaluate emerging AI-enabled analytics capabilities and help identify practical use cases for the GTM Intelligence function. Your goal is simple: help leaders spend less time searching for answers and more time acting on them.
Who you are
Why this role is different
We're building a modern GTM Intelligence function that combines a strong data foundation, AI-powered analytics, and thoughtful business analysis to improve decision making across the company. You'll play a foundational role in defining our metrics, shaping executive insights, and helping leaders make faster, better-informed decisions. As the function evolves, you'll have the opportunity to grow with it and help define what it becomes.
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
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