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SAP SAP Digital Customer Engagement Manager

Role overview

Qualifications

  • Experience in SAP Cloud Transformation
  • Strong communication skills
  • Ability to coordinate cross-functional teams
  • Knowledge of SAP Cloud best practices

Responsibilities

  • Lead customer engagement in SAP Cloud Transformation programs
  • Act as the main point of contact between customer, SAP, partners, and technical teams
  • Conduct executive meetings, governance, workshops, and steering committees
  • Manage risks, dependencies, escalations, and mitigation plans

Key facts

Hard skills

Other skills

  • Governance
  • Team Leadership
  • Communication

About the company

AM53 Smart Solutions logo

AM53 Smart Solutions

Digital Payments & Money Transfer

ABOUT US AM53 Smart Solutions is present in the Payment Media market since 2010. Having a team of Issuer and Acquirer specialists, we have developed Back and Front Office Applications in different platforms according to the needs of our customers, providing specialized knowledge in VeriFone's PAYware CMS Solution. Process Optimization and Productivity are the main pillars of our work, where combined with our business knowledge and the latest technology trends, allows us to deliver excellent results in all of our clients'​ activities. WHAT WE DO Consulting and Development. All for the success of your Payment operation. We also work like Head Hunting allocating professionals specialized in IT.

Company details

Company typeStartup
IndustryDigital Payments & Money Transfer
Company size11 - 50

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Job description

Liderar o engajamento de clientes em programas de SAP Cloud Transformation.
Atuar como principal ponto de contato entre cliente, SAP, parceiros e equipes técnicas.
Conduzir reuniões executivas, governança, workshops e steering committees.
Coordenar times de infraestrutura, cloud, SAP Basis e operações.
Gerenciar riscos, dependências, escalations e planos de mitigação.
Apoiar atividades de migration planning, cutover readiness e hypercare.
Garantir alinhamento entre objetivos de negócio e execução técnica.
Promover boas práticas de adoção SAP Cloud e transformação digital.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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