Logo for Snapscale

WP dev (remote)

Snapscale

Role overview

Qualifications

  • Proficiency in WordPress and PHP development.
  • Working knowledge of CSS and HTML for website customization and maintenance.
  • Experience with WooCommerce and eCommerce website setup and management.
  • Familiarity with Cornerstone Page Builder (preferred; training can be provided).

Responsibilities

  • Troubleshoot and resolve WordPress website issues via Zoho ticketing system.
  • Diagnose and resolve WordPress plugin conflicts and theme issues.
  • Troubleshoot third-party API integrations (e.g., Cycle, Blueprint via Apient).
  • Communicate ticket status updates and completion to internal team.

Key facts

Hard skills

Other skills

  • Communication
  • Teamwork

About the company

Snapscale logo

Snapscale

  • Outsourcing & BPO
  • Scaleup
  • 201–500
SnapScale (Formally BBC Global Services) a Brobizco Company is a healthcare-focused virtual staffing solutions company that helps clinics, private practices, and healthcare organizations hire, train, and retain top-tier HIPAA-compliant virtual assistants (HVAs) to streamline operations, reduce costs, and improve patient experience. Core Services & Offerings: ✔ Healthcare Virtual Assistants (HVAs): Skilled remote professionals trained for medical admin tasks like patient scheduling, insurance verification, billing, and front-desk support. ✔ HIPAA Compliance & Data Security: Ensuring fully compliant virtual staffing solutions for sensitive healthcare environments. ✔ Turnkey Recruiting & Onboarding: A streamlined process to find, vet, and train virtual staff tailored to clinic needs. ✔ Practice Growth & Support: Helping healthcare professionals reduce workload, cut costs, and scale efficiently without sacrificing quality care. SnapScale delivers scalable, reliable, and compliant virtual staffing solutions to empower healthcare providers and improve patient outcomes.
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Job description

Description

Key Responsibilities  

1.Troubleshoot and resolve WordPress website issues via Zoho ticketing system  

2.Diagnose and resolve WordPress plugin conflicts and theme issues  

3.Troubleshoot third-party API integrations (e.g., Cycle, Blueprint via Apient)  

4.Communicate ticket status updates and completion to internal team 

Skills Requirements 

1.Proficiency in WordPress and PHP development. 

2.Working knowledge of CSS and HTML for website customization and maintenance. 

3.Experience with WooCommerce and eCommerce website setup and management. 

4.Familiarity with Cornerstone Page Builder (preferred; training can be provided). 

5.Strong communication skills and the ability to work collaboratively in a team 

environment. 

HAVE 

•Ticket completion rate, average ticket resolution time, team communication 

responsiveness 


Requirements

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