Applications Admin III

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

How you can make a difference  

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth and build health savings for life. Through our innovative technology and superior service delivery, our members gain valuable insights to better save and spend their healthcare dollars.

People are our greatest asset. We firmly believe that our team members drive the success of this company. We hire passionate contributors who enjoy the thrill of pioneering their positions to their full potential. Join us and discover a work experience where the person is valued more than the position, and where our purple culture drives a remarkable experience.

The Applications Admin III will own HealthEquity's SaaS application catalog, a key operational capability within IT. Right now, application evaluation, catalog upkeep, and standards enforcement are shared across teams and have no single owner, which makes it harder to maintain consistency, visibility, and compliance. In this role, you'll make sure every application meets our minimum technical and security requirements, keep the catalog accurate and current, and set repeatable procedures for evaluating and maintaining the applications HealthEquity depends on. You'll coordinate the work of a two-person team without direct reporting authority, partner with IT, Information Security, Procurement, and business teams to collect and share information, and use AI tools such as Claude in your daily work.

What you’ll be doing 

• Guiding SaaS requests through Finance, Cybersecurity, and IT approvals and Technology Review Board review, keeping requesters informed and requests moving.
• Assessing technical fit at the IT checkpoint, including compatibility with existing systems, SSO support, and minimum requirements, and recommending approval or rejection. For example, a solution that doesn't support SSO doesn't move forward.
• Preparing input on technical ownership, implementation needs, and possible duplication for Technology Review Board decisions.
• Serving as interim technical owner for SaaS applications that don't have a dedicated administrator, and finding each one a permanent owner so it moves from unmanaged (shadow IT) to a fully supported state.
• Confirming that applications in the catalog continue to meet minimum technical requirements, such as supported versions, SSO, and active vendor support, and escalating those that don't.
• Partnering with the SaaS inventory owner to keep technical attributes accurate and complete.
• Providing technical fit and usage input to support application rationalization.
• Identifying unapproved or free-tier tools and routing them to Cybersecurity for review.
• Recording evaluation decisions and application details through accurate, consistent data entry.
• Leading and prioritizing the work of a two-person team without direct reporting authority.
• Turning loosely defined work into clear, repeatable, documented procedures, and tracking progress through completion.
• Partnering with teams across HealthEquity to collect and share application information.
• Explaining technical requirements and decisions clearly to both technical and non-technical audiences.
• Using AI tools, including Claude, regularly to speed up documentation, analysis, and communication, and finding ways to improve team workflows with AI.
• Performing other duties as assigned to support business and team needs.

What you will need to be successful

Education and Experience:

• Bachelor's degree in Information Technology, Business, or a related field, or equivalent practical experience.
• At least 3 years of experience in project management, IT operations, or application administration.
• Hands-on experience managing SaaS applications, including SSO setup and ongoing system upkeep.
• Experience keeping an application inventory, catalog, or CMDB current.

Technical Skills:

• Good general understanding of how enterprise applications work, integrate, and authenticate.
• Ability to assess an application against defined requirements and make a clear, defensible recommendation.
• Accuracy and attention to detail in data entry and record-keeping.
• Experience using AI tools (such as Claude) in daily work, or a strong willingness to adopt them quickly.
• Familiarity with identity platforms (e.g., Okta, Microsoft Entra ID) and SAML/OIDC is a plus.
• Experience with ServiceNow or a similar ITSM/CMDB platform is a plus.

Other Skills:

• Self-starter with a strong work ethic who works well with minimal direction.
• Strong procedural thinking, with the ability to turn loosely defined tasks into repeatable, documented processes.
• Excellent written and verbal communication skills.
• Ability to lead and influence peers without direct reporting authority.
• Strong collaboration skills, with the ability to partner across IT, Security, Procurement, and business teams.
• Project management certification (PMP, CAPM, or similar) is a plus but not required.

#LI-Remote

This is a remote position.

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:  

• Medical, dental, and vision 

• HSA contribution and match 

• Dependent care FSA match 

• Uncapped paid time off 

• Paid parental leave 

• 401(k) match 

• Personal and healthcare financial literacy programs 

• Ongoing education & tuition assistance 

• Gym and fitness reimbursement 

• Wellness program incentives 

Onboarding & Travel

This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations. 

This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date.

HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process.

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. 

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.

At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.

As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills.  For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.

HealthEquity is committed to your privacy as an applicant for employment.  For information on our privacy policies and practices, please visit HealthEquity Privacy.